Are you having trouble trying to activate your Wifi calling on your new phone where you have taken a Mint Mobile plan? Maybe every time you try to activate Wifi Calling in your phone you see the error “Cancel Internal Server Error”. If that is indeed the case then there is no need to worry as you are not the only one who is facing this issue in Mint Mobile Network.
Many others have also faced this problem and successfully solved it with the help of our guide.
Mint Mobile is one of the leading mobile network operators based in California. Due to its vast area coverage, it is immensely popular among its users. However, there can be issues and errors that might make you feel frustrated while using the Mint Mobile operator. But have no worries as we are here to help you!
In this article, we will be looking at the issue of why Mint Mobile is showing the error message “Internal Server Error” and how you can fix that issue easily.
What Causes an “Internal Server Error” on Mint Mobile Wifi Calling?
There can be a few reasons why your device is not allowing you to activate Wifi calling feature.
If you are using the Mint Mobile network there might be a few causes as to why you are seeing the internal server error every time you are trying to activate Wifi calling from your device. This issue can range from a technical error to an outdated phone OS.
Below we have listed some of these reasons for your convenience.
- There is a glitch or bug in the network setting.
- Wifi Talk and Test are not enabled in your Mint Mobile account.
- Your device does not support Wifi calling.
- Your device has an outdated OS system.
How to Fix “Internal Server Error” on Mint Mobile Wifi Calling?
1. Reset your Network
The first fix for “internal server error” is you can try to reset the network of your device and check whether you can now activate the Wifi calling feature.
To do this, you will have to follow the steps given. Go to Settings > General > Reset > Reset Network settings.
2. Try Again Later
You can also try again later to activate Wifi calling if you are seeing an internal server error and the moment. There could be some technical error on the side of Mint Mobile due to which you are seeing this error. An user have reported that trying to activate Wifi calling once every hour finally let them activate the feature after a few tries.
3. Enable Wifi Talk and Test
Make sure that you have activated the WiFi Talk & Test at My Account options in Your Mint Mobile Account.
Many users have reported that they were not able to activate Wifi calling feature until they enabled the Wifi Talk and Test from their Mint Mobile account.
You should also make sure that you have the Wifi Talk and Test enabled before you try to activate Wifi calling from your device.
4. Check The Compatibility
Go to the manufacturing site of your device and see whether your device supports Wifi calling. You can also search for “Wifi Calling” in your Device Setting.
In case you can not find it then your device does not have Wifi calling feature. In that case, you will not be able to activate it.
5. Update Phone OS
As an alternative fix also make sure that your device OS is updated to the latest version. As Mint Mobile needs the latest OS version to run smoothly on your device.
If you haven’t updated your OS for quite some time now then the chances are that is the reason why Mint Mobile is showing an internal server error when you are trying to activate Wifi calling through your device.
To update your OS you will have to go to Settings and then go to the System and from there update the OS if you find any updates pending. Different models of phones have different steps for this but you can always find the OS update from the Settings of your phone.
6. Contact the Support Team of Mint Mobile
After you have tried all the fixes above you should be able to fix the issue of activating Wifi calling.
However, if you are still unable to do so then you should contact the Mint Mobile Support Team. You can call them at 800-683-7392 and talk to them about the issue. Their team of professionals will be able to guide you.