Are you having trouble trying to check your phone compatibility with the Mint Mobile network through the compatibility checker of the Mint Mobile app?
Maybe every time you try to check it,m you see the error message., “Error. Something went wrong”. In that case, you aren’t the only one as many other users from all over the world have also faced this issue and successfully solved it.
Mint Mobile is one of the leading mobile network operators based in California. Due to its vast network, it is one of the favourite networks for users.
However Mint Mobile can have issues that can make you have a frustrating experience when trying to check your phone’s compatibility with the network.
In this article, we will be looking at the reasons why you are seeing the error message in the Mint Mobile app when you try to run a compatibility check and what you can do to fix it easily.
Why is Mint Mobile Compatibility Check Not Working?
There can be a few reasons why the Mint Mobile compatibility check is not working and showing you the error message of something went wrong. One of the major reasons could be that Mint Mobile is having some technical issues due to which you are unable to check the compatibility at the moment.
Another reason could be that there might be a glitch or a bug in the Mint Mobile app itself due to which you aren’t able to reset the password of your Mint Mobile account.
In case your internet connection is not stable or Mint Mobile is going through some server problems then also you will have trouble trying to do a compatibility check through Mint Mobile.
Whatever the issue is you will be able to fix it by following our fixes section below.
How to Fix the Mint Mobile compatibility Check Not Working?
1. Restart Mint Mobile App
If you can’t check your compatibility and see the error message, then you should try to restart the Mint Mobile app.
You can try to restart the Mint Mobile App after doing a Force Stop. On your device, go to Settings >> Apps >> Mint Mobile App >> Force Stop to stop Mint Mobile App immediately.
The next step is to restart Mint Mobile App on your phone and check to see if the app is fixed.
2. Wait For Sometime
If you are not able to check the compatibility of your phone with the Mint Mobile network at the moment, then it is best that you wait for some time and let the technical team take a look at the Mint Mobile system.
There can be a bug or any other technical issue in the system due to which this is happening. Try to open it after a day or two and try to check again.
3. Check Your Internet Connection
The next thing that you need to do is to check the internet connection.
The Mint Mobile app needs a stable internet connection to work properly on your device so if you are unable to provide it then the Mint Mobile might not let you do the compatibility check.
Make sure that your Wifi or phone data is turned on. Also, check and make sure that your Airplane mode is turned off. If you are in a Wifi connection then change it to a data connection.
If there is a connection issue in your Wifi then you can try to do a router reset.
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and now connect to the internet through it.
Check whether you are able to solve the connection issue. If you still get a connection issue then contact the local service provider to get the issue checked.
4. Chcek Mint Mobile Server Status
The next fix that you need to do is to check the server status of Mint Mobile and see whether the server is running properly.
If the server is going through any outages or there is scheduled maintenance being done by the technical team of Mint Mobile then Mint Mobile will not be able to connect to the server and that is probably why you are unable to do the compatibility check.
In such a situation there is nothing that you can do except wait and then try to open your Vinted account later when the server becomes functional again.
As the chances are that the technical team is working on it, the server of Mint Mobile should be up and running within a few hours.
5. Contact Mint Mobile Customer Support
After you have tried all the fixes above you should be able to fix the issue of compatibility check not working in Mint Mobile.
However, if you are still having issues then you need to contact the Support Team of Mint Mobile and talk to them. Their team of professionals will be able to help you out.
You can also call them at 800-683-7392.