The Airalo app is a popular platform that allows users to purchase international mobile data plans. However, like any other app, it may encounter issues such as not opening or crashing unexpectedly.
When the Airalo app fails to open or repeatedly crashes, it can frustrate users who rely on its services. These problems can stem from various factors, including software glitches, outdated app versions or due to insufficient device memory.
Resolving these issues often involves troubleshooting steps such as updating the app, clearing storage, restarting the device, or reinstalling the app.
By addressing these concerns, users can regain access to the Airalo app and continue enjoying its features and benefits.
Why Airalo App Not Opening Or Keep Crashing?
The Airalo app may not open or keep crashing due to outdated versions, device compatibility issues, insufficient memory, network problems or due to running background apps.
Below is a detailed explanation of why the Airalo app is not opening or keeps crashing:
1. Outdated App Version
One common reason for app issues is using an outdated version. Developers often release updates to fix bugs and improve app performance.
You need to make sure that you have the latest version of the Airalo app installed on your device.
2. Device Compatibility
The Airalo app may not be compatible with your device’s operating system (OS). Check the app’s system requirements and ensure your device meets the minimum specifications.
If your device runs an older OS version, consider updating it to the latest version.
3. Insufficient Memory
If your device has low available memory, it can cause apps to crash or fail to open. Check if your device has enough storage space available.
If running low, try deleting unnecessary files, apps, or media to free up memory.
4. Network Connection Issues
The Airalo app may require a stable internet connection to function correctly. It can affect the app’s performance if you’re experiencing network connectivity problems or have a weak signal.
Try switching to a different Wi-Fi network or enabling mobile data to see if the issue persists.
5. Running Background Apps
Other apps or processes running in the background can sometimes interfere with the Airalo app Close any unnecessary apps running in the background to free up system resources.
How To Fix Airalo App Not Opening Or Keep Crashing?
To fix issues with the Airalo app not opening or crashing, update the app, check device compatibility, free up memory, ensure a stable network connection and close background apps. Contact Airalo’s customer support if problems persist.
Below is a detailed explanation of how to fix the Airalo app not opening or constantly crashing:
1. Update the App
Ensure you have the latest version of the Airalo app installed on your device. Developers often release updates to address bugs and improve app performance.
Visit your device’s app store, search for Airalo, and update the app if a new version is available.
2. Check Device Compatibility
Verify that your device meets the Airalo app’s system requirements. If your device’s operating system (OS) version is outdated, update it to the latest version compatible with the app.
The Airalo App’s System Requirements May Vary Depending On The Specific Version And Updates. Here Are General Guidelines For Device Compatibility:
For Android:
- Operating System: Android 5.0 (Lollipop) or later
- RAM: Minimum of 2GB
- Storage: Sufficient free space for app installation and data storage
For iOS:
- Operating System: iOS 11.0 or later
- RAM: Dependent on the specific device model
- Storage: Sufficient free space for app installation and data storage
3. Free Up Device Memory
Insufficient memory can cause apps to crash or fail to open. Clear some space on your device by deleting unnecessary files, apps, or media. This action will free up memory and may resolve the issue.
Follow The Steps To Free Up Device Memory:
For Android:
- Delete unused apps and files.
- Clear app caches in Settings > Storage > Cached data.
- Move media files to external storage or cloud storage.
- Disable or uninstall unused system apps.
- Use storage cleaning apps like Files by Google or CCleaner.
- Restart the device regularly.
For iOS:
- Delete unused apps and files.
- Clear app caches in Settings > General > iPhone Storage.
- Offload unused apps in Settings > General > iPhone Storage.
- Use iCloud or other cloud storage for photos and videos.
- Restart the device regularly to clear temporary files.
- Update to the latest iOS version for optimization.
4. Ensure a Stable Network Connection
The Airalo app requires a stable internet connection to function correctly. Check your network connection and switch to a different Wi-Fi network or enable mobile data if the connection is weak or unreliable.
To enable mobile data on iOS and Android:
- On iOS, open the Settings app, then tap “Mobile Data.” Toggle the switch next to “Mobile Data” to turn it on. You can also enable data for specific apps by scrolling down and toggling the switches next to their names.
- On Android, open the Settings app, then tap “Network & Internet”. Tap “Mobile Network,” then toggle the “Mobile data” switch to turn it on. Some Android devices may have a quick settings panel where you can directly toggle mobile data.
5. Close Background Apps
Other apps running in the background can interfere with the Airalo app Close any unnecessary apps to free up system resources.
To close background apps on iOS and Android:
- On iOS, double-tap the Home button and swipe up to close apps. On newer iPhones without a Home button, swipe up from the bottom, pause to see the app switcher, and then swipe the apps away.
- On Android, open the Recent Apps menu by tapping the square or recent apps button, then swipe the apps left or right to close them. Some Android devices may require a different method, like tapping the “X” or “Close” button.
6. Contact the Support Team of Airalo
If you’ve exhausted all other troubleshooting steps without success, consider contacting customer support or visiting a service centre for further assistance.
