How to Fix PlayStation VR2 (PSVR2) Stuck On Loading Screen

Experiencing loading issues with your PlayStation VR2 (PSVR2) can be frustrating, especially in the middle of an immersive gaming session.

If your PSVR2 headset keeps stuck on loading Screen, it’s essential to identify and resolve the issue to get back to seamless virtual reality experiences.

This guide will provide you with a comprehensive set of steps to troubleshoot and fix the problem, ensuring that your PSVR2 maintains a stable connection and doesn’t interrupt your gameplay with unexpected screen stuck.

Potential Causes for How to Fix PlayStation VR2 (PSVR2) Stuck On Loading Screen

  • Power Supply Issues: Insufficient power supply or interruptions due to faulty cables or connections can cause the headset to turn off.
  • Network Issue: There might be a poor network connection and an inability to fetch data from the game server.
  • Issue In The Game: There might be an issue with the game file and unable to load properly.
  • Issue With Connection Cable: The cables might be loosened or damaged.
  • Overheating: The PS VR2 or PS5 console might be overheating due to poor ventilation or prolonged use.
  • Software Glitches: Software bugs or outdated firmware can lead to system instability and cause the headset to shut down.
  • Hardware Malfunctions: There could be an issue with the PS VR2 headset or processor unit that requires professional repair or replacement.

How to Fix PlayStation VR2 (PSVR2) Stuck On Loading Screen

First check the internet and examine the external connections. If it is fine then restart the PS5, update the firmware and check the game settings.

1. Examine Power Supply And Other Physical Connections

Before looking into more complex solutions, it’s crucial to ensure that the power source is stable. If you’re using an outlet, check if it’s delivering power at recommended voltage: 100‑127V, 4.5A 50/60Hz 200‑240V, 2.3A 50/60Hz; Output Voltage: +12V, 31A using a Voltage check meter.

For PSVR2 connected via USB, verify that the USB port on your PS5 is functioning properly.

  • Look for any signs of damage, wear, or fraying in the power cord, VR headset, HDMI, USB and other connections.
  • If the connections are loose, unplug the USB cable and then plug it back in, ensuring a firm connection on both ends.
  • Many users in Redid reported flipping up the Ctype USB and then reconnecting the USB-C cable that connects the headset to the PlayStation VR2 processing unit or the console itself can resolve certain issues.
  • Press the power button on the PS VR2 headset to see if the headset powers up. The status indicator light should turn on, indicating that the headset is receiving power.
  • If you’re unsure whether the issue is with the power outlet, try plugging the processor unit into a different outlet.
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2. Restart The PSVR2 and VR

Power down your PS5 and PSVR2 completely, then restart them to refresh the system and potentially clear any minor software issues.

  • Press the power button at the back of the headset to turn off.
  • Restart PS 5
    • Turn off” your PSVR2 Sense Controller and PlayStation console.
    • Unplug the power cable from the console and wait for a couple of minutes.
    • Reconnect the power cable and turn on both the console and the Sense Controller.
    • Attempt to pair the controllers again.
  • Then hold the power button until the red light blinks in the headset to turn on it.

3. Try a Different Game

If the issue is isolated to a single game, try loading a different game to see if the problem persists. If it doesn’t, the issue might be with the game’s installation.

For instance, Users reported that Whenever playing The Walking Dead: Saints & Sinners – Chapter 2 the screen used to stuck on loading. To fix this they have to turn off, reconnect and turn on the headset.

  • Press the Option button from the controller and click on “Close games.
  • Press “X” button.
  • Now scroll down and open any other game to play.

You can try different games to see if the error occurs. If it doesn’t the error is with the game. It would help if you uninstalled it.

4. Reinstall the Game on PS5

Reinstalling the game will remove any corrupted files and data inside the game application.

  1. Go to “Settings” > “Storage” > Games and Apps.”
  2. Select “Delete Content” > Select the data you want to delete and select “Delete.”
  3. Restart the PS5 station
  4. Go to “Home” > “Game Library” > “Purchased Game” > Select the game you want to install > “Download
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5. Update Firmware In Safe Mode

If a specific game consistently gets stuck, delete and reinstall it. This can fix corrupted files that might be causing the issue.

Outdated firmware could be the culprit behind power issues.

Entering Safe mode will help you stop unnecessary programs, reduce the background loads and help you to update the software fast.

  • Turn off your PS5 and wait for it to fully shut down.
  • Press and hold the power button on the PS5 until you hear a second beep and release the press button. This will boot the PS5 into Safe Mode.
  • Connect your DualSense controller to the PS5 with a USB cable.
  • Select “Update System Software” from the menu and follow the on-screen instructions.
  • Once completed turn On the PS5 and the controller to fix the error.

By following the same method, you can clear cache files, Reset the PC, and Update the Software to clear temp files, restore the PC to its original state and update the software and firmware to the latest version respectively,

6. Clear Cache And Rebuild Database

Sometimes, the PS5 database can become corrupted, which can cause issues with the PSVR2. To fix this, you can try rebuilding the PS5 database. Here are the steps:

  • Turn off your PS5 and wait for it to fully shut down.
  • Press and hold the power button on the PS5 until you hear a second beep. This will boot the PS5 into Safe Mode.
  • Connect your DualSense controller to the PS5 with a USB cable.
  • Select “Clear Cache and Rebuild Database” from the menu and follow the on-screen instructions.

7. Perform A Factory Reset

Factory reset will bring the software to its original phase and any applications which are corrupted and any Software Incompatibility issues will be eliminated.

Please be aware that initializing your PS4 will erase all the data on the system, including game saves, user profiles, and downloaded games. Therefore, it’s recommended to back up any important data.

  • Turn Off the PS4 console and PSVR headset.
  • Unplug the HDMI cables, USB and power cable from the processing unit and Reconnect all the cables.
  • Turn on your PS4, and navigate to “Settings” > ‘‘Initialize PS4’‘ or ‘‘Full Initialization’‘.
  • If you choose Initialize it will reset the PS5 to the original stat without uninstalling the PS5.
  • You can also choose “full initialization” to reinstall the PS5 system software.
  • Follow the on-screen instructions to reinstall the system software.
  • After the PS4 has been initialized and the system software reinstalled (if required), you’ll need to set up your PSVR headset as if it were new.
  • Follow the on-screen instructions to calibrate and configure the PSVR headset.
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8. Overheating Problems

If the PSVR2 is shutting down due to overheating, first ensure that the device is in a well-ventilated area.

  • Remove any objects blocking its vents and avoid exposing it to direct sunlight. For improved airflow, consider placing it on a cooling stand or a flat, open surface.
  • If the problem persists, check your PSVR2 and PS5 for dust accumulation and gently clean their vents with compressed air.

9. Contact The Support

If your PlayStation VR2 is Stuck On the Loading Screen, the issue is with the hardware contact customer support,

If your PSVR2 is still under warranty, you should reach out to Warranty Service for assistance. To initiate a warranty request:

  1. Gather proof of purchase and the serial number from your PSVR2 unit.
  2. Visit the PlayStation Support website and navigate to the PSVR2 support section.
  3. Follow the prompts to submit a warranty service request or speak to a representative.

In cases where the warranty may not apply, finding an Authorized Repair Center could be your best option. To locate a repair centre:

  • Check the official PlayStation website to locate authorized centres.
  • Ensure the centre has the certification to work on PSVR2 devices to avoid voiding any existing warranty.
  • Contact the repair centre to understand their process, timeframe, and cost.