How to Fix PlayStation VR2 (PSVR2) Keeps Disconnecting

Experiencing sudden shutdowns with your PlayStation VR2 (PSVR2) can be frustrating, especially in the middle of an immersive gaming session.

If your PSVR2 headset keeps How to Fix PlayStation VR2 (PSVR2) keeps disconnecting, it’s essential to identify and resolve the issue to get back to seamless virtual reality experiences.

There are several potential causes for this problem, ranging from power supply issues to software glitches.

This guide will provide you with a comprehensive set of steps to troubleshoot and fix the problem, ensuring that your PSVR2 maintains a stable connection and doesn’t interrupt your gameplay with unexpected power-offs.

Reasons For PlayStation VR2 (PSVR2) Keeps Disconnecting

  • Power Supply Issues: Insufficient power supply or interruptions due to faulty cables or connections can cause the headset to turn off.
  • Issue With Extension Cable: If the extension cable you’re using is longer than 2 meters and does not support data transfer speeds of at least 10Gbps, it may not be capable of maintaining a stable connection due to signal degradation or insufficient power delivery.
  • Overheating: The PS VR2 or PS5 console might be overheating due to poor ventilation or prolonged use.
  • Software Glitches: Software bugs or outdated firmware can lead to system instability and cause the headset to shut down.
  • Hardware Malfunctions: There could be an issue with the PS VR2 headset or processor unit that requires professional repair or replacement.

How to Fix PlayStation VR2 (PSVR2) Keeps Disconnecting Issue

To fix issue, unplug external connections like USB, HDMI and start PS5 without the Internet. If an error occurs check and replace your power outlet and power supply unity inside the CPU. Nothing works, should Factory Reset the PS5.

When your PlayStation VR2 keeps disconnecting, there are a few basic steps you can take to diagnose and potentially solve the issue. This section will guide you through the fundamental troubleshooting measures.

1. Examine Power Supply And Other Physical Connections

Before looking into more complex solutions, it’s crucial to ensure that the power source is stable. If you’re using an outlet, check if it’s delivering power at recommended voltage: 100‑127V, 4.5A 50/60Hz 200‑240V, 2.3A 50/60Hz; Output Voltage: +12V, 31A using Voltage check meter.

For PSVR2 connected via USB, verify that the USB port on your PS5 is functioning properly.

  • Look for any signs of damage, wear, or fraying in the power cord, VR headset, HDMI, USB and other connections.
  • If the connections are loose, unplug the USB cable and then plug it back in, ensuring a firm connection on both ends.
  • Press the power button on the PS VR2 headset to see if the headset powers up. The status indicator light should turn on, indicating that the headset is receiving power.
  • If you’re unsure whether the issue is with the power outlet, try plugging the processor unit into a different outlet.
Also Read:  How to Fix PlayStation VR2 (PSVR2) Stuck On Loading Screen

2. Give a Try to Restart The PSVR2

Power down your PS5 and PSVR2 completely, then restart them to refresh the system and potentially clear any minor software issues.

  • Turn off” your PSVR2 Sense Controller and PlayStation console.
  • Unplug the power cable from the console and wait for a couple of minutes.
  • Reconnect the power cable and turn on both the console and the Sense Controller.
  • Attempt to pair the controllers again.

3. Update Firmware In Safe Mode

Outdated firmware could be the culprit behind power issues.

Entering Safe mode will help you stop unnecessary programs, reduce the background loads and help you to update the software fast.

  • Turn off your PS5 and wait for it to fully shut down.
  • Press and hold the power button on the PS5 until you hear a second beep. This will boot the PS5 into Safe Mode.
  • Connect your DualSense controller to the PS5 with a USB cable.
  • Select “Update System Software” from the menu and follow the on-screen instructions.
  • Once completed turn On the PS5 and the controller to fix the error.

4. Inspect the Power Supply Unit

There could be a problem with the power supply unit (PSU) inside the CPU. After powering on, place your hand near the PSU fan to check if it continues to operate correctly.

If you suspect any issue, follow the steps only if you don’t have a warranty.

  • Remove the screws from the bottom panel of your PS5 case.
  • Disconnect the power supply’s SATA cable from both the motherboard and the power supply unit.
  • Power up the system to see if the fan operates properly. Reconnect the SATA cable and turn on the system again to verify the problem.
  • Should the problem persist, it may be necessary to replace either the SATA cable or the entire power supply unit to resolve the issue.
Also Read:  How To Use PLEX App On Apple Vision Pro

5. Turn On PS4 Without Internet

Sometimes Internet causes the issue since the software is unable to handle the network load due to some reason.

  • Unplug the LAN cable and turn off The WiFi
  • Restart the PS5 first and connect to the Internet.
  • After ensuring the PS5 working fine, Connect the Controller to the PS
  • station.
  • If the system powers off after being connected to the internet, you need to optimize the performance by clearing the Corrupted temp files and Software Incompatibilities.

7. Clear Cache And Rebuild Database

Sometimes, the PS5 database can become corrupted, which can cause issues with the PSVR2. To fix this, you can try rebuilding the PS5 database. Here are the steps:

  • Turn off your PS5 and wait for it to fully shut down.
  • Press and hold the power button on the PS5 until you hear a second beep. This will boot the PS5 into Safe Mode.
  • Connect your DualSense controller to the PS5 with a USB cable.
  • Select “Clear Cache and Rebuild Database” from the menu and follow the on-screen instructions.

8. Perform A Factory Reset

Factory reset will bring the software to its original phase and any applications which is corrupted and any Software Incompatibility issues will be eliminated.

Please be aware that initializing your PS4 will erase all the data on the system, including game saves, user profiles, and downloaded games. Therefore, it’s recommended to back up any important data.

  • Turn Off the PS4 console and PSVR headset.
  • Unplug the HDMI cables, USB and power cable from the processing unit and Reconnect all the cables.
  • Turn on your PS4, and navigate to “Settings” > ‘‘Initialize PS4’‘ or ‘‘Full Initialization’‘.
  • If you choose Initialize it will reset the PS5 to the original stat without uninstalling the PS5.
  • You can also choose “full initialization” to reinstall the PS5 system software.
  • Follow the on-screen instructions to reinstall the system software.
  • After the PS4 has been initialized and the system software reinstalled (if required), you’ll need to set up your PSVR headset as if it were new.
  • Follow the on-screen instructions to calibrate and configure the PSVR headset.
Also Read:  How To Fix Meta Quest 3 Keeps Losing Tracking, Getting Tracking Lost Error

9. Check For Overheating Problems

If the PSVR2 is shutting down due to overheating, first ensure that the device is in a well-ventilated area.

  • Remove any objects blocking its vents and avoid exposing it to direct sunlight. For improved airflow, consider placing it on a cooling stand or a flat, open surface.
  • If the problem persists, check your PSVR2 and PS5 for dust accumulation and gently clean their vents with compressed air.

10 Contact The Support

If your PlayStation VR2 keeps diconnecting, the issue is with the hardware contact customer support,

PS5 Warranty Service:

If your PSVR2 is still under warranty, you should reach out to Warranty Service for assistance. To initiate a warranty request:

  1. Gather proof of purchase and the serial number from your PSVR2 unit.
  2. Visit the PlayStation Support website and navigate to the PSVR2 support section.
  3. Follow the prompts to submit a warranty service request or speak to a representative.

Authorized Repair Centers

In cases where the warranty may not apply, finding an Authorized Repair Center could be your best option. To locate a repair center:

  • Check the official PlayStation website to locate authorized centers.
  • Ensure the center has certification to work on PSVR2 devices to avoid voiding any existing warranty.
  • Contact the repair centre to understand their process, timeframe, and cost.