Are you having trouble trying to reset your password in Mint Mobile? Maybe you are unable to reset the password and have no idea what you can do about doing that for your Mint Mobile account. In that case, you aren’t the only one as many other users from all over the world have also faced this issue and successfully solved it.
Mint Mobile is one of the leading mobile network operators based in California. Due to its vast network, it is one of the favourite networks for users.
However Mint Mobile can have issues that can make you have a frustrating experience when trying to reset the password in your account.
In this article, we will be looking at the reasons why you are unable to reset the password in your Mint Mobile account and what you can do to fix it easily.
Mint Mobile Password Requirements
Before you reset your password in Mint Mobile there are certain requirements that you need to meet as we have discussed below. You should keep these in mind while setting your password, otherwise Mint Mobile will not let you reset the password of your account.
Your Mint Mobile password should be 7 characters long and should have both alphabets and numbers in it. It should not in any way be your username.
Why Mint Mobile Password Reset Not Working?
There can be a few reasons why the Mint Mobile password reset is not working. One of the major reasons could be that Mint Mobile is having some technical issues due to which you are unable to reset the password at the moment.
Another reason could be that there might be a glitch or a bug in the Mint Mobile app itself due to which you aren’t able to reset the password of your Mint Mobile account.
Whatever the issue is you will be able to fix it by following our fixes section below.
How to Fix Mint Mobile Password Reset Not Working?
1. Use the “Forgot Password” Feature
The first thing that you can try to reset the password in your Mint Mobile account is to go to the Forgot Password feature and then change the password from there.
You can open the Mint Mobile App or the website and then go to the login page. There you will find the Forgot Password feature.
Click on it and follow the instructions on the screen. You will be able to set a new password through that.
2. Restart Mint Mobile App
If you can’t reset your password even after using the Forgot Password feature, then you should try to restart the Mint Mobile app.
You can try to restart the Mint Mobile App after doing a Force Stop. On your device, go to Settings >> Apps >> Mint Mobile App >> Force Stop to stop Mint Mobile App immediately.
The next step is to restart Mint Mobile App on your phone and check to see if the app is fixed.
3. Wait For Sometime
If you are not able to reset the password or don’t see any Forgot Password option then it is best that you wait for some time and let the technical team take a look at the Mint Mobile system.
There can be a bug or any other technical issue in the system due to which this is happening. Try to open it after a day or two and reset the password again.
4. Login Via Website
You can also try to log in to the Mint Mobile account through the website and change the password from there.
You can log in to the website via the SMS option and then reset the password from there.
5. Contact Mint Mobile Customer Support
After you have tried all the fixes above you should be able to fix the issue of password reset not working in Mint Mobile.
However, if you are still having issues then you need to contact the Support Team of Mint Mobile and talk to them. Their team of professionals will be able to help you out.
You can also call them at 800-683-7392.