When you are in an Assurance Wireless Lifeline program, you have to do a recertification of your account yearly to remain eligible for the program.
Recertification of the Assurance Wireless account is required annually to continue using the cell phone service under their Lifeline program.
When you complete your recertification of the Assurance Wireless account your plan gets upgraded to unlimited free texts and 250 free voice minutes each month.
You can do the recertification process online, by calling or through mail. There is no charge for recertification of your Assurance Wireless account and should be done annually.
This article will discuss how the Assurance Wireless recertification works and how to re-certify your Assurance Wireless account.
How Does The Recertification Of Assurance Wireless Account Work?
The recertification of your Assurance Wireless account is required to ensure that you are eligible for the Lifeline program.
To qualify for the Assurance Wireless Lifeline program, you have to fulfill certain criteria so that you can benefit from their Lifeline program.
The recertification process makes it easy for the eligible account to continue using the free service offered by Assurance Wireless under their Lifeline program.
When it is time to re-certify you will receive a notification via call, text or mail to apply for recertification to continue using their free service.
You need to complete the recertification process within 60 to 90 days of receiving the notification otherwise you will no longer be a part of the Lifeline program.
How To Re-Certify Your Assurance Wireless Account?
You apply for recertification of your Assurance Wireless account via call, mail or online. The online process, telephone number and address to mail differs for the states.
Below are the detailed process to re-certify your Assurance Wireless account:
If you are a resident of California then you can re-certify your Assurance Wireless account by mail, call or online via the California Lifeline Program.
1. Re-Certify by Mail
To re-certify your Assurance Wireless account you have to fill out a form that came with the notification to apply for recertification.
Fill out all your information correctly, sign and mail the form before the due date to the following address:
California Lifeline Program,
P.O. Box 138014
Sacramento, CA 95813-8014
After the recertification process and approval, you will receive the mail of the successful completion to keep you eligible for the Lifeline program.
2. Re-Certify by Call
You can also contact the California Lifeline team by calling them at 1-877-858-7463 to assist you with the recertification process.
You will have to keep the Account PIN and other Assurance Wireless account information ready so that you can tell the customer service team when prompted.
3. Re-Certify Online Through The California Lifeline Program
To re-certify your Assurance Wireless account online you can visit the California Lifeline website and enter your phone number and PIN to log in to your account.
After logging in to your account, follow the instructions to complete your recertification process.
Once the process is complete, it will be verified and approved by the California Lifeline program. You will receive confirmation upon approval.
For a resident of Texas, you can re-certify your Assurance Wireless account by mail, call or online via the Texas Lifeline Program.
1. Re-Certify by Mail
To re-certify your Assurance Wireless account you have to fill out a form that came with the notification to apply for recertification.
Fill out all your information correctly, sign and mail the form before the due date to the following address:
Texas Lifeline Program,
P.O. Box 13326
Austin, TX 78711-3326
After the recertification process, once you are verified and approved you will receive the mail of the successful completion to keep you eligible for the Lifeline program.
2. Re-Certify by Call
You can also contact the Texas Lifeline team by calling them at 1-888-341-2426 to assist you with the recertification process.
You will have to keep the Account PIN and other Assurance Wireless account information ready so that you can tell the customer service team when prompted.
3. Re-Certify Online Through The Texas Lifeline Program
To re-certify your Assurance Wireless account online you can visit the Texas Lifeline website and enter your phone number and PIN to log in to your account.
After logging in to your account, follow the instructions to complete your recertification process.
Once the process is complete, it will be verified and approved by the Texas Lifeline program. You will receive confirmation upon approval.
For residents of any other state in the U.S., you can re-certify your Assurance Wireless account by mail, call or online via the Assurance Wireless Lifeline Program.
1. Re-Certify by Mail
To re-certify your Assurance Wireless account you have to fill out a form that came with the notification to apply for recertification.
Fill out all your information correctly, sign and mail the form before the due date to the following address:
Universal Service Administrative Company,
ATTN: ACP/Lifeline Support Center
P.O. Box 9100
Wilkes-Barre, PA 18773-9100
After the recertification process, once you are verified and approved you will receive the mail of the successful completion to keep you eligible for the Lifeline program.
2. Re-Certify by Call
You can also contact the Lifeline team by calling them at 1-855-359-4299 to assist you with the recertification process.
You will have to keep the Account PIN and other Assurance Wireless account information ready so that you can enter it when prompted.
After dialling the number you will hear automated voice instructions to complete your recertification process. Follow the instructions and enter the details when prompted.
You will receive confirmation after completing the recertification process.
3. Re-Certify Online Through The Assurance Wireless
To re-certify your Assurance Wireless account online you can visit the Assurance Wireless website, enter your phone number log in to your account.
After logging in to your account, follow the instructions to complete your recertification process. You can click on “Recertify Status” on the web portal and fill out the form online.
Enter the last 9 digits of your PIN that you received in the mail and submit the form.
Once the process is complete, it will be verified and approved by the Assurance Wireless Lifeline program. You will receive confirmation upon approval.
When you receive the mail for recertification, you will also be given a deadline to complete the form and submit it for recertification within the deadline.
The deadline is usually 90 days from the date of the notification mail you received. If you do not apply for recertification within the deadline, you will be disqualified from the Lifeline program.
