Did you also get blocked from buying tickets on Ticketmaster and are wondering how to get unblocked?
If your answer to that question was yes, then you are not alone!
Ticketmaster is a popular online ticketing platform that allows users to buy and sell tickets to a variety of live events.
Recently, many users have been facing issues while using the website due to getting blocked for various reasons.
As such, they are now wondering how they can fix this problem and avoid it in the future.
If you are one of these people, read on to find out more!
Understanding the Cause of Blocking By Ticketmaster
One common reason of blocking by Ticketmaster is repeated unsuccessful login attempts, which the system interprets as suspicious activity.
Another reason could be automated traffic or bots detected from your IP address, often from too many requests sent in a short period.
How Long Does Ticketmaster Block You For?
Ticketmaster’s block can last anywhere between an hour to 24 hours to paramanant.
This is because blocking is a measure taken by Ticketmaster to prevent bots from visiting their website and buying tickets.
As a countermeasure to prevent this, Ticketmaster has detecting measures in place that block anyone if they are noticed to be carrying out suspicious activity.
As such, if you have not enabled JavaScript, have multiple tabs open for the same event, are refreshing a page too often in a short amount of time, or are visiting Ticketmaster pages too often within a specific period of time, you will be marked as a bot.
Once you are marked as a bot, you will be blocked from accessing Ticketmaster for anywhere between one hour to up to 24 hours.
How to Get Unblocked from Ticketmaster?
Thankfully, there are a few ways in which you can circumvent the Ticketmaster block to use the platform to buy your tickets.
Here are a few ways in which you can get unblocked from Ticketmaster:
1. Resolving Login Issues
Being blocked due to unsuccessful login attempts is relatively easy to rectify. You can reset your password, a feature available on the login page. You’ll receive an email link for the reset, and once done, you should regain access to your account.
2. Try Again Later
The best thing to do in such a case is to wait and try again later, just as Ticketmaster suggests.
This is because the block on Ticketmaster is not a permanent block, and thus it will be lifted eventually.
Often, this block does not last more than a few hours.
As such, you can give it some time for the issue to resolve itself and then revisit Ticketmaster at a later time to see if the ban has been lifted.
3. Disable Your VPN
Ticketmaster’s anti-bot measures may have blocked you for using VPNs, as this means that you are using multiple IP addresses to access Ticketmaster, which is often a tactic that bots use to buy tickets on the platform.
As such, it is best to turn your VPN off through your system settings to avoid getting blocked.
Once you have turned off your VPN, try to access Ticketmaster again with your original network connection.
You should be able to use Ticketmaster normally.
4. Disable Browser Extensions and Third-Party Plugins
Certain browser extensions and third-party browser plugins like Ghostery or NoScript may prevent certain essential features from functioning properly which either help Ticketmaster verify that you are a human user, or are essential for Ticketmaster to work properly.
As such, these extensions and plugins may be the reason why you are blocked from Ticketmaster.
If you have such plugins and extensions turned on, make sure to turn them off or disable them before accessing the Ticketmaster website again.
This will ensure that Ticketmaster is able to run properly on your browser, and you will be able to use it as normal.
5. Enable JavaScript
JavaScript is an essential programming language used by Ticketmaster on their website and platform.
As such, if you have disabled JavaScript, you will not be able to access Ticketmaster, and even get blocked due to being taken as a bot by their anti-bot measures.
Make sure that you have enabled your JavaScript before you visit Ticketmaster again so that the website can function properly.
6. Clear Cache on Your Browser
Clearing cache history on your browser can help reset any memory stored in your browser that made Ticketmaster mistake you for a bot instead of a human user.
To clear your cache, follow the steps below:
Step 1: Open your Google Chrome browser.
Step 2: Click on the three vertical dots in the top right corner of the screen.
Step 3: Click on More Tools from the menu that appears.
Step 4: Click on Clear Browsing Data… from the More Tools menu.
Step 5: Select the time frame and the type of cache and data you would like to delete from your browser and then click on Clear data.
This will instantly clear all the selected types of cache and other data you selected within the specified time frame.
Once your cache is cleared, you will be able to use Ticketmaster as normal again.
7. Use a Different Browser
Users have often reported that using a different browser often unblocks them from Ticketmaster.
This may be due to the fact that the original browser’s fingerprint was blocked from accessing Ticketmaster, and as such your other browsers are still able to access the platform.
To avoid getting blocked on your other browsers as well, make sure that all your browser extensions and VPN connections are disabled, you have JavaScript turned on, and that you are not refreshing the site too often or have multiple tabs of Ticketmaster open.
8. Change Your IP Address
If you are unable to access Ticketmaster on a different browser, and none of the previous methods have worked for you, it might be because your IP address was blocked by Ticketmaster.
- Restarting your router: Many internet service providers assign dynamic IP addresses, which change every time your router restarts.
- Using a VPN: A Virtual Private Network (VPN) hides your actual IP and provides you a new one, which can help in accessing Ticketmaster.
As such, it is best to contact your Internet Service Provider (ISP) and request them to change your IP address.
This new IP address will not have been blocked by Ticketmaster, and as such you will be able to access their platform again with no hassle.
To avoid getting this new IP address from getting blocked, make sure that you have taken all previously mentioned measures to avoid being mistaken for a bot again.
9. Contacting Ticketmaster Customer Support
If you still can’t access your account after trying these methods, reaching out to Ticketmaster Customer Support can be a helpful step. Provide them with a detailed account of your issue and the steps you’ve taken to rectify it.
