Are you also getting an error message that says “Oops. This Ticket Transfer has already been accepted by another email address” on Ticketmaster?
If your answer is yes, you may not be alone.
Ticketmaster is a widely popular international ticketing platform and app that allows people to sell and buy tickets to their favorite live events.
With the recent rise in live events all across the world, Ticketmaster has become the go-to site for buying and selling tickets, especially due to its unique Ticket Transfer feature.
However, many are facing issues with using this feature.
If you are one of these people, read on to find out more.
What Does “Oops This Ticket Transfer has already been accepted by another email address” Error Message on Ticketmaster
The error message that says “Oops. This Ticket Transfer has already been accepted by another email address” on Ticketmaster means just that –– the tickets that you were transferred have already been accepted by the user of a different email address.
This may be due to a variety of reasons, but at the end of the day it means that you cannot accept the transferred tickets anymore as they have been accepted by someone else, and thus been transferred to their account instead.
You may have clicked on the transfer acceptance link too late on the email, and have thus been shown this message.
If this is the case, you will no longer be able to have those specific tickets transferred to your account anymore.
How to Fix “Oops This Ticket Transfer has already been accepted by another email address” Error Message on Ticketmaster
1. Log in to the Correct Ticketmaster Account
Make sure that you have logged in to the correct Ticketmaster account.
The email that you received the tickets on must be the same email that is used for your Ticketmaster account.
If it is not, then you will need to create a new account with the email address that received the tickets.
It is possible that you are not able to accept the tickets because the current Ticketmaster account that you have logged in to is not the same account which is linked with the email address that received and accepted the tickets.
Log out of your current account and log in to the correct one using your email address.
If you have multiple email addresses or multiple Ticketmaster accounts, be sure to check all of them in case you have already accepted the tickets on one of these accounts and forgot about it.
You will be able to find the tickets under the My Tickets section.
2. Reach Out to the Original Sender
If you know the original sender, reach out to them to check which email address they transferred the tickets to on Ticketmaster.
When the sender wants to transfer tickets on Ticketmaster, they have to enter the recipient’s email address, which will then receive a notification and an option to accept the transfer.
As such, it is possible that the original sender might have made an error while entering the email address.
Regardless, you will be able to gain some clarity and understanding regarding who the tickets ended up being sent to, and you can work to resolve the issue from there.
3. Reach Out to Ticketmaster Customer Support
Ticketmaster’s Customer Support can help you retrieve your tickets from the incorrect recipient.
To seek their assistance, simply visit their Contact Us page.
Alternatively, you can sign in to your Ticketmaster account and use their 24/7 chat to talk to a customer support executive to further help you with the issue.
