How to Fix Ticketmaster App Won’t Let Me Sign In

Are you having trouble trying to open your Ticketmaster account from the app on your device?

Maybe every time you try to open it you are not able to sign in to the Ticketmaster app at all.

If that is the issue then you have come to the right place! In this guide, we will be helping you solve this issue.

Ticketmaster is a platform where you can buy tickets for various events without any hassle. However, it can also have problems and errors that can frustrate you to no end. 

In this article, we will be going through the reasons why you aren’t able to sign in to the Ticketmaster app and how you can easily fix it.


Why Ticketmaster App Won’t Let You Sign In?

There can be a few reasons why you are unable to sign in to the Ticketmaster app. These reasons can range from an issue with the VPN to Ticketmaster having a server outage at the moment.

Below we have shared some of the important reasons why you aren’t able to sign in to the Ticketmaster App at the moment.

  • The internet connection is unstable.
  • You have Airplane Mode enabled.
  • The Ticketmaster app is going through some technical issues.
  • The Ticketmaster Server is having an outage or going through scheduled maintenance.
  • You have enabled VPN on your device.
  • You are using an outdated version of the Ticketmaster app on your device.

How to Fix Ticketmaster App Won’t Let Me Sign In?

1. Restart Ticketmaster App

The first fix that you can try is to restart the Ticketmaster App after doing a Force Stop. On your device, go to Settings >> Apps >> Ticketmaster >> Force Stop to stop Ticketmaster immediately.

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The next step is to restart Ticketmaster on your phone and check to see if the app is fixed.

2. Check the Internet Connection

The first thing that you need to do is to check the internet connection.

The Ticketmaster app needs a stable internet connection to work properly on your device so if you are unable to provide it then  Ticketmaster might not let you sign in.

Make sure that your Wifi or phone data is turned on. Also, check and make sure that your Airplane mode is turned off. If you are in a Wifi connection then change it to a data connection.

If there is a connection issue in your Wifi then you can try to do a router reset.

  • Simply switch off the router and unplug it from all the devices and power supply.
  • Wait for 3 minutes and then plug it in again.
  • Now wait for the signal to come back and now connect to the internet through it.

Check whether you are able to solve the connection issue. If you still get a connection issue then contact the local service provider to get the issue checked.

3. Restart Your Phone

The next fix that you can try is to restart your phone and see whether now you can sign in to Ticketmaster. 

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Turning power off and then power on should solve any bug issue that is the cause of Ticketmaster having trouble signing you from your device.

4. Check Ticketmaster Server Status

The next fix that you can try when you are seeing that  Ticketmaster is not letting you sign in, is to check the server status of  Ticketmaster.

Ticketmaster Server Status

If the app itself is having a server issue such as an outage or going through scheduled maintenance then that might be one of the reasons why you are not able to sign in to your Ticketmaster app.

When the server is down apps like  Ticketmaster start to malfunction as it is an online-based platform. You can wait for some time and let the technical team fix the issue and then you can try to sign in again when you see that the server is functional.

5. Disable VPN on Your Device

If you have VPN enabled in your device then make sure to disable it. VPNs are notorious for causing problems for a program. It could be one of the reasons why your Ticketmaster app is not functioning properly on your device.

You can disable the VPN and then check whether now you can open Ticketmaster and sign in. If it is not working then you can try to uninstall your VPN and then check.

If you don’t want to uninstall VPN then you can contact your VPN provider and ask them to whitelist the Ticketmaster app.

Also Read:  How to Transfer Non-Transferable Tickets on Ticketmaster

6. Update Ticketmaster App

You should also make sure that you are running the latest version of the Ticketmaster app on your device.

Ticketmaster releases updates regularly to keep the app updated and smoothly running. In case there is a bug in the app that is causing the issue where you can’t sign in to Ticketmaster then you will have to update it to the latest version which will solve the issue.

You can update the latest version by going to the App Store or Play Store from your device and then update Ticketmaster from there.

7. Contact the Ticketmaster Support Team

Ticketmaster Support Team

If you are still unable to resolve the issue on Ticketmaster after attempting all of the fixes described above, it is recommended that you contact the Ticketmaster Support Team.

Their professional team will be able to assist you in resolving the issue. You can also explain why the problem is occurring and all of the solutions you’ve attempted.

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Sebanti Das

Sebanti is a content blogger with a passion for all things social media and technology. With years of experience in creating engaging and informative content, she has a deep understanding of how to use social media platforms to connect with audiences. Whether it's analyzing the latest tech trends, uncovering advanced features on social media apps, her articles are good source for anyone to stay up-to-date in the tech and social media space.