Meta Business Suite is a powerful tool that allows businesses to manage their Facebook pages, ads, and other business-related content.
However, sometimes users may encounter issues with the platform, such as the inability to edit a post. This can be frustrating, especially if you need to make updates or corrections to your content.
The error message might show, “Preview not available” whenever you are trying to edit a post.
In this article, we will explore some possible solutions to fix the Meta Business Suite edit post not working issue.
How To Fix Meta Business Suite Edit Post Not Working?
To fix the Meta Business Suite edit post not working, you will have to clear your browser cache and check your internet connection. Additionally, you can also check your permission and use a different browser to fix the issue.
1. Clear Your Browser Cache
One possible solution to the edit post not working issue is to clear your browser cache. The cache is a temporary storage location for web pages and images that your browser saves to speed up page loading times. However, sometimes the cache can become corrupted, which can cause issues with web pages.
Google Chrome:
- Click on the three dots in the top right corner of the browser window.
- Hover over “More tools” and then click on “Clear browsing data.”
- Choose the time range for which you want to clear the cache.
- Select “Cached images and files” and deselect the other options.
- Click on “Clear data.”
Safari:
- Click on “Safari” in the top left corner of the screen.
- Click on “Preferences.”
- Click on the “Advanced” tab.
- Check the box next to “Show Develop menu in menu bar.”
- Click on “Develop” in the menu bar.
- Click on “Empty Caches.”
Microsoft Edge:
- Click on the three dots in the top right corner of the browser window.
- Click on “Settings.”
- Click on “Privacy, search, and services” in the left-hand menu.
- Click on “Choose what to clear” under “Clear browsing data.”
- Select “Cached images and files” and deselect the other options.
- Click on “Clear now.”
2. Check Your Internet Connection
Another possible reason for the edit post not working issue could be a problem with your internet connection. If your internet connection is slow or unstable, it can cause issues with web pages and applications.
To check your internet connection, follow these steps:
- Open your browser and try loading a different web page.
- If the web page loads slowly or not at all, there may be an issue with your internet connection.
- Try resetting your modem or router by unplugging it and plugging it back in after a few seconds.
- Once your internet connection is stable, try editing your post again.
3. Check Your Permissions
Another possible reason for the edit post not working issue could be a permissions issue. If you don’t have the correct permissions to edit a post, you may encounter issues when trying to do so.
To check your permissions, follow these steps:
- Go to your Facebook page and click on “Settings.”
- Click on “Page Roles” in the left-hand menu.
- Check to see if you have the correct permissions to edit posts.
If you don’t have the correct permissions, you can request them from the page owner or admin.
4. Use a Different Browser or Device
If none of the above solutions work, you may want to try using a different browser or device. Sometimes, issues with web pages can be browser-specific, so trying a different browser can help determine if the issue is with the browser or the platform.
To try a different browser or device, follow these steps:
- Open a different browser or device.
- Log in to your Meta Business Suite account.
- Try editing your post again.
If the issue is resolved using a different browser or device, then the issue may be with your original browser or device.
6. Contact Meta Business Suite support
If none of the above solutions work, you may need to reach out to the Meta Business Suite support team for assistance.
They can help you troubleshoot any technical issues you may be experiencing and get you logged in to your account.