How To Fix Capcut Auto Captions Not Working

Are you unable to add auto-captions while editing a Capcut video? Are the auto-captions ruining the subtitles of parts of the video that you edited yourself?

Capcut is TikTok’s primary video editing program. It is not only effortless to use on TikTok, but it also has excellent functionality for editing videos.

With the rise of short content on apps such as TikTok and Instagram, the use of video editing apps like Capcut has increased tremendously. Capcut has various useful features, one such including auto-captions.

The auto-caption feature enables you to add subtitles or captions to a video and automatically transcribes it, without requiring you to physically transcribe the video. It saves the creator’s time and enables viewers to watch the video without audio as well.

If the auto-captions feature is not working on the Capcut app for you, this article will you understand why this may be happening and what steps you can take to fix the issue.

Why Are Capcut Auto Captions Not Working?

The auto-captions feature on the Capcut app may not be working due to excessive background noise, unstable or weak internet connection, or technical glitches and bugs in the Capcut app.

1. Excess Background Noise

If there is a lot of background noise in your video, the Capcut software will not be able to identify your voice and auto-generate the captions. An excessive amount of background noise creates a disturbance in the video and the transcription process is interfered with by it.

2. Unstable Network Connection

If you have an unstable, weak, or poor internet connection, it may interfere with the process of generating auto-captions on the Capcut app.

An internet connection with good strength to generate auto-captions in the Capcut app successfully with the help of the WiFi router.

3. Technical Glitches or Bugs

You might be encountering some glitches or bugs that might be interfering with the process of generating auto-captions on the Capcut app.

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If you haven’t updated the Capcut app you will not be able to use the latest version of the app. An updated app has fixes for bugs and glitches that interrupt while using the Capcut app.

How To Fix Capcut Auto Captions Not Working?

To fix auto-captions not working on the Capcut app check your internet connection, reduce background noise, save video file first, update the Capcut app, and remove the Capcut app cache.

1. Check Your Internet Connection

A stable and active internet connection is essential to use the auto-captions feature on the Capcut app successfully. Make sure you’re connected to a reliable and fast network.

You can also use your device to perform a speed test to check if your internet connection is fast and seamless.

If you have a poor internet connection, try restarting your router.

To restart your router or modem, follow these steps:

  • Unplug the router and modem. Wait for at least 30 seconds and then plug in the modem. Switch it on.
  • Wait for at least 1 minute. Then plug in the router. Press the power button to switch it on.
  • Wait at least 2 minutes before proceeding to test or use any device.

Moving the router closer to the devices can also help to boost your WiFi connection.

That way, you can strengthen your WiFi signal and ensure that the auto-captions feature is generated on the Capcut app.

2. Reduce Background Noise

An excessive amount of background noise creates a disturbance in the video and the transcription process is interfered with by it. If there is an excessive amount of background noise, reducing it may help generate auto-captions in your video.

Follow these steps to reduce background noise from your video on the Capcut app:

  • Open the Capcut app and then tap on the project you are working on.
  • Scroll towards the right on the edit menu at the bottom of your screen.
  • Tap on the Noise reduction option and switch the toggle on. The background noise is now reduced.

Try the auto-captions feature now. The Capcut app should now generate captions for you automatically and smoothly.

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3. Save The Capcut Video As A Full Video File

Try saving your video project as a video file first. Reload the video again on the Capcut app and then try using the auto-caption feature. This fix has solved the issue of auto-captions not generating for a lot of users.

4. Update Your Capcut App

Ensure that you are using the updated version of the Capcut app from the App Store (iOS) or Google Play Store (Android). An updated version has the fixes to bugs and technical glitches.

Outdated apps can sometimes lead to the app crashing or features such as auto-captions not working on the Capcut app. It will just take a few seconds, and once updated, you can attempt to auto-generate the captions on your video on the Capcut app.

The auto-captions feature should now work smoothly on the Capcut app without any issues.

5. Clear Capcut App Cache

Clearing the Capcut app cache can fix certain problems, like loading or formatting issues on the Capcut App.

If the memory is full, clearing the app cache will help solve the auto-captions not generating issue on the Capcut App.

Follow these steps to clear the Capcut App cache on your iPhone:

  • Go to iPhone settings.
  • Go to General.
  • Find the Capcut App and click on that.
  • Tap on the Offload App button.
  • Again Reinstall the Capcut App.

Follow these steps to clear the Capcut App cache on your Android phone:

  • Open Settings and select Apps.
  • Find the Capcut App, select it, and tap on Storage.
  • Tap on Clear cache.
  • Tap on OK.
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6. Restart Your Device

Sometimes a simple restart function on the device is all it takes to fix an issue on the Capcut app. Try restarting your smartphone or tablet and then use the Capcut app.

To restart your device, press and hold the unlock button of your device until an option to restart the device appears. Tap on the restart option. Let the device start on its own again.

Open the Capcut app and now try auto-generating the captions on your video.

7. Switch To Mobile Data

If your WiFi network is slow or the network range is not sufficient to use the Capcut app on your device, switch your device to use mobile data instead of WiFi.

There might be some issue with your WiFi network that is interfering with the process of generating the auto-captions on the Capcut app. A simple switch to mobile data may fix the error on the Capcut app.

8. Contact the Capcut Support Team

If the above fixes do not work for you and you still require additional assistance or want to contact the Capcut support team to give feedback or ask any other query, you can reach out to the Capcut support team on their email address capcut.support@bytedance.com.

Additionally, you can also reach out to them on their social media handles.