AirTalk Wireless is a service provider under the FCC (Federal Communications Commission) which aims to provide affordable wireless services to low-income groups. It operates on AT&T network towers to provide high-speed data.
However, many users have reported that they are facing AirTalk Wireless data not working issues not letting them use the internet which can be frustrating.
Are you also facing the AirTalk Wireless data not working issue? The constant disruptions in data service can be very inconvenient.
You do not have to fret; this guide will discuss why is AirTalk Wireless data not working and how you can fix it.
Why Is AirTalk Wireless Data Not Working?
When you face AirTalk Wireless data not working issues then it is due to incorrect APN settings on your phone, you are not in a network coverage area, and AirTalk Wireless SIM-related issues. Other reasons include exhausted data limit and temporary issues with your phone.
Below are the detailed reasons for the AirTalk Wireless data not working:
1. Incorrect APN Settings On Your Phone
The most common reason for AirTalk Wireless data not working issue is because of the incorrect APN network settings on your phone.
The incorrect APN settings affect the data usage from AirTalk Wireless on your phone.
2. AirTalk Wireless Network Coverage
If you are not getting a stable or strong AirTalk Wireless network in your area then you will find that data will not work.
If you have recently switched to AirTalk Wireless then it is suggested that you first check the network coverage in your area.
If you are in a network coverage area then network congestion can cause the overload issue as it uses AT&T towers.
It can temporarily face a huge overload because of an increase in the number of users at the same time.
This can lead to a weak data signal or no data from AirTalk Wireless on your phone.
3. AirTalk Wireless SIM-Related Issues
If you are using an AirTalk Wireless SIM card then the issues can be because of not placing the SIM card properly in the phone.
This will not let the phone detect the SIM and in turn, will not receive any network leading to no data on your phone.
4. Exhausted Data Limit
When you get an internet data plan from AirTalk Wireless it comes with a limit depending on the plan.
If the data limit is over then you will not receive access to the internet leading to data not working.
5. Temporary Issues With Your Phone
Sometimes the issue can be with your phone and not the AirTalk Wireless which can lead to data not working.
The performance capacity of your phone also depletes with time so it may cause network issues with the service provider.
How To Fix AirTalk Wireless Data Not Working?
To fix AirTalk Wireless data not working, ensure you enter the correct APN settings on your phone, check network coverage, wait for congestion to resolve and reinsert the SIM card. Also, check the data limit and reboot your phone to fix any temporary issues.
The fixes for AirTalk Wireless data not working are discussed in detail below:
1. Enter Correct APN Settings
Sometimes the incorrect APN settings on your phone can lead to network troubles and data usage which you can resolve by entering the correct APN settings.
You need to enter the correct APN settings for internet connectivity and MMS. Then restart your phone before using data.
To enter the correct APN settings on your iPhone, follow the steps mentioned below:
- Open the “Settings” on your phone.
- Go to “Mobile Networks” or “Cellular Data Networks”.
Enter the settings as mentioned below:
- APN: Reseller
- Username: (Leave Blank)
- Password: (Leave Blank)
Note: If “Reseller” does not work then enter att.mvno and restart your phone. Use the same settings for APN, LTE and personal hotspots.
To set up MMS settings on your iPhone, ensure that you enable MMS messaging:
- Open the “Settings” on your phone.
- Go to “Messages” and then toggle on “MMS Messaging”.
To enter the MMS settings on your iPhone, follow the steps mentioned below:
- Open the “Settings” on your phone.
- Go to “Mobile Networks” or “Cellular Data Networks”.
Enter the settings as mentioned below under the MMS section:
- APN: Reseller
- Username: (Leave Blank)
- Password: (Leave Blank)
- MMSC: http://mmsc.mobile.att.net
- MMS Proxy: proxy.mobile.att.net
- MMS Max Message Size: 1048576
- MMS UA Prof URL: www.apple.com/mms/uaprof.rdf
To enter the correct APN settings on Android, follow the steps mentioned below:
- Open the “Settings” on your phone and tap on “Connections”.
- Go to “Mobile Networks” and then “Access Point Names”.
Enter the settings as mentioned below:
- Name: AirTalk
- APN: Reseller
- Proxy: (Leave Blank)
- Port: (Leave Blank)
- Username: (Leave Blank)
- Password: (Leave Blank)
- Server: (Leave Blank)
- MMSC: http://mmsc.mobile.att.net
- MMS Proxy: proxy.mobile.att.net
- MMS Port: 80
- MCC: 310
- MNC: 410
- Authentication Type: (Leave Blank)
- APN Type: default, supl, mms, fota
- APN Protocol: IPv4/IPv6
- APN roaming Protocol: IPv4/IPv6
- APN enable/disable: enabled
- Bearer: (Unspecified)
- MVNO Type: None
Save the settings and then select AirTalk as the active APN on your phone. If “Reseller” does not work then enter att.mvno and restart your phone.
For MMS settings on Android, ensure that the APN type is set to default, supl, mms, fota on your phone.
2. Check Network Coverage and Outages
You should check the AirTalk Wireless network coverage in your area and ensure you are in the covered area. You can check the network coverage map of the AirTalk Wireless network.
Another way to check it is by looking at the signal bars on your phone which will show the strength of the network.
If you are getting AirTalk Wireless data not working issue on your phone then it is usually because of network congestion which causes overload. This leads to outage problems that will give you no data on AirTalk Wireless.
The best thing to do in such cases where you have no control is to wait till the network congestion is resolved by the AirTalk Wireless team.
3. Reset Network Settings On Your Phone
Sometimes resetting network settings resolves any temporary network issues in your phone. You can reset the network to let it restore to the AirTalk Wireless network.
To reset network settings on your iPhone, following are the steps:
- Open “Settings” on your phone.
- Tap on “General”.
- Select “Reset”.
- Tap on “Reset Network Settings”.
- Enter your device passcode when prompted.
- Confirm reset for network settings.
To reset network settings on your Android, following are the steps:
- Open “Settings” on your phone.
- Tap on “System” or “System & Updates”.
- Select “Reset Options” or “Reset”.
- Select “Reset Wi-Fi, mobile & Bluetooth”.
- Select and Confirm Reset.
Note: Resetting network settings will erase your Wi-Fi and password so remember the details when you connect again after resetting.
4. Re-insert AirTalk Wireless SIM Card
If you use an AirTalk Wireless SIM card then sometimes the SIM may not work properly because it is not pushed all the way through and will not receive network.
It is important to check if the SIM is inserted properly in your phone which you can do by taking out the SIM, cleaning it off any obstruction and inserting it again.
This will ensure that the SIM is inserted properly and the phone also resets the AirTalk Wireless network.
To re-insert the SIM card on your phone, following are the steps:
- Turn off the phone completely.
- Open the sim tray of your phone, and take out the Boost SIM card.
- Clean the SIM card or dust off any obstruction and then place the SIM card carefully in the tray.
- Close the SIM tray properly and turn on the phone. Wait for the phone to restore the AirTalk Wireless network.
5. Check Data Limit Is Not Exhausted
When the allowed data limit is exhausted then the data does not work. Ensure, that you check your data usage is within the limit of the purchased data plan on AirTalk Wireless to continue using high-speed data.
You can check your data usage on the AirTalk Wireless app under the Account section.
6. Restart Your Phone
If you still get AirTalk Wireless data not working issue then the problem can be with your phone. In such a case, reboot the phone by restarting it.
When you reboot the phone it allows the phone to resolve any trouble with the network and clears background apps and memory problems. It will also improve the performance of your phone.
To restart the iPhone, follow the steps mentioned below:
- Press and hold the volume up or down button along with the Sleep/Wake button on the side.
- “Slide power off” will appear on the screen. Slide the bar to turn off the phone.
- Wait for 30 seconds to let the screen go blank.
- Restart your phone by pressing the Sleep/Wake button on the side till the Apple logo appears on the screen.
To restart Android, follow the steps mentioned below:
- Press the power button on your phone.
- When the menu appears, tap on “Power off”.
- Wait for the phone to switch off completely.
- Press the power button again to start your phone till the screen is lit.
7. Contact AirTalk Wireless Support
If the problem persists then you can contact AirTalk Wireless support to resolve your SIM card not working issue.
You can chat, email at info@airtalkwireless.com or call +1 (855) 924-7825. The AirTalk Support is available Monday to Friday from 8 a.m. to 8 p.m. CST or Saturday from 10 a.m. to 7 p.m.
