When you’re ready to unwind with your favourite movies and shows on Xfinity Stream, encountering an error code can be a significant setback.
The Xfinity Stream error TVAPP-00200 followed by the “Something went wrong . . . ” message is one such error that can disrupt your streaming experience.
This error code generally indicates a communication issue between your device and the Xfinity Stream service, since the server is busy with the new roll out busy releasing the updates
In this blog, let’s see the troubleshooting steps to fix the Xfnity stream error TVAPP-00200 and the causes.
Understanding the TVAPP-00200 Error
The TVAPP-00200 error can arise due to various reasons, such as network connectivity problems, outdated app versions, or issues with the Xfinity Stream app’s installation on your device. It prevents users from being able to stream content smoothly.
How to Fix the TVAPP-00200 Error
To fix TVAPP-00200 error, verify your internet connection, restart the modem/router and clear the Xfinity cache. Then, Uninstall and reinstall the app. If error occurs again try launching the Xifnity App next day.
1. Check Your Internet Connection
First and foremost, ensure that your device has a stable internet connection. Try loading a webpage or using another online service to confirm your network is active. If you’re on Wi-Fi, verify that you’re connected to your home network, as Xfinity Stream may have limitations when used on external networks.
- Check that all cables are properly connected to your modem, router, and computer or device.
- Ensure that Ethernet cables are not damaged and are securely plugged into the correct ports.
- For wireless connections, verify that WiFi is enabled on your device.
2. Restart Your Modem
Power cycle your device and your network equipment. This can help resolve temporary connectivity issues that might be causing the error.
- Find the Power button at the back side of the modem/router.
- Turn off your device, modem, and router, disconnect from power, and then wait for a minute. plug the power cable and turn it back on.
- Press the WPS button on your Router. Make sure the light is blinking green.
To restart the gateway via the Xfinity App:
- Open the “Xfinity App,” scroll down and click on “Troubleshoot connections“
- Click on “Restart Gateway.“
3. Clear Xfinity App Cache and Data
Clearing the app’s cache can resolve issues caused by corrupted or outdated temporary files. You can typically clear the cache from the app’s settings menu on your device.
To clear the cache on the Xfinity Stream app, follow these steps based on your device’s operating system:
For Android Devices:
- Open the “Settings”> “Apps” > “Xfinity Stream” app in the list >Tap “Storage”> Tap “Clear Cache” > Wait until the process completes and click “Clear Data“
For iOS Devices (iPhone/iPad):
iOS devices do not allow you to clear the cache for individual apps directly from the device settings. Instead, you can try offloading the app, which will clear the cache without deleting your documents and data:
- Open “Settings” > “General” > “iPhone Storage” > Scroll down and find the “Xfinity Stream” app. > Select “Offload App” > Confirm the action.
- Once the process completes, Reinstall the Xfinity Stream app from the App Store to use it again with a cleared cache.
For Amazon Fire Devices:
- Go to “Settings” >“Applications” > “Manage Installed Applications” > “Xfinity Stream” app from the list > Click on “Clear Cache” to clear the app’s cache.
For Smart TV:
- Press the “Xfinity” button (X1 or Flex) or “Home” button (Flex) on your remote.
- Use the right or left arrow buttons to navigate to the gear icon.
- Press “OK” to enter the “Settings” menu.
- Use the up or down arrows to find the “Privacy” option, then press “OK.”
- Select “Locally stored data” and press “OK.”
- A confirmation window will appear asking if you want to clear locally stored data.
- Press “OK” to confirm and clear the locally stored data.
4. Perform Xfinity System Refresh
Performing a system refresh will re-establish the connection to the server and ensure stable signal strength of Xfinity channels.
A system refresh can take up to 10 minutes to complete and will interrupt your service during the process.
It’s important not to unplug your equipment while a system refresh is in progress. This process will restart all X1 boxes in your home.
1. Using Your Remote Control
- Press the “A button” on your remote control and go to “Settings“
- Click on “Help“
- Select the “System Refresh“ tile.
- Choose “Refresh” Now and confirm by pressing “OK” on your remote.
2. Using the Xfinity My Account App
- Open the Xfinity “My Account” app on your mobile device.
- Navigate to the “TV section” and select the “Troubleshoot” button.
- You may be prompted to select the specific device that’s experiencing issues.
- Follow the prompts to initiate a system refresh.
5. Uninstall And Reinstall the Xfinity App
Uninstall the Xfinity Stream app from your device and then reinstall it. A fresh installation can sometimes fix the problem if the previous installation was corrupted.
If updating doesn’t work, try uninstalling and reinstalling the Xfinity Stream app. This can resolve deeper issues with the app’s installation.
- Go To “App Store/ Play Store/ Amazon App Store“
- Search “Xfinity Stream App” and Click on “Uninstall “
- Restart the Device.
- Repeat the above step and click on the “Install” button near the Xfinity Stream app.
To Uninstall Xfinity Stream On TV:
- Go to xfinity.com/stream/settings/devices.
- Enter your Xfinity ID or email address and password, then click the “Sign In” button.
- Go to “Settings” and click on “Manage Devices.”
- Locate the section “Devices with Downloads.”
- Find the “TV” from which you want to remove the download and select “Return” on the right side of the device’s listing.
- Confirm the removal by selecting “Yes, return” when prompted.
- Wait for about five minutes and then revisit or refresh the page to see the changes take effect.
To Install The Xfinity Stream On TV:
- Go to “Settings” > “Apps and Games” > “Xfinity Stream” > Install > Open the Xfinity Stream App > Login by entering your credentials. (The option might slightly differ, depending on TV)
6. Try Next Day
The error occurs because there is a new update process going on in the Xfinity server. Once the server completes the updation process, the error will be automatically resolved. The next day you will find the app streaming finw
