If you are a T-Mobile customer and using an eSIM, you may have faced an issue which shows that your QR code is no longer valid.
T-Mobile eSIM QR codes may become invalid due to number of reasons. One common reason is that the code has been expired, as eSIM QR codes have a limited lifespan of around one year from the date of activation.
Additionally, there could be an issue with the activation process or with the device itself that is causing the QR code to no longer be valid.
In any of above case, you need to contact T-Mobile customer support for assistance in identifying and resolving the issue.
If your T-Mobile eSIM QR code is no longer valid:
Check the expiration date of the QR code, as eSIM QR codes have a limited lifespan of around one year from the date of activation.
If the code has expired, you will need to request a new one from T-Mobile customer support team. Additionally, you can try checking for IOS/OS software updates on your device.
Furthermore, you can try activating the eSIM using the T-Mobile app or website, which is another alternative solution for resolving the issue.
There are a few things you can do to resolve the issue:
Check the Expiration Date: eSIM QR codes have a limited lifespan, typically around one year from the date of activation. If your code has expired, you will need to request a new one from T-Mobile. You can do this by calling T-Mobile customer support or by visiting nearby T-Mobile store.
Check for Device Software Updates: Sometimes, your device IOS/OS software update can cause your eSIM QR code to become invalid. Make sure your device is running the latest software version, and try activating the eSIM again. You can check for updates by going to the settings menu on your device and looking for a “software update” option.
Contact T-Mobile Customer Support: If you have checked the expiration date and updated your software and the QR code is still not working, contact T-Mobile customer support for assistance. They will be able to provide you with a new QR code or help troubleshoot the issue.
Try Activating the eSIM using the T-Mobile App: The T-Mobile app allows you to activate your eSIM directly, bypassing the need to scan a QR code. Simply open the app, navigate to the “eSIM” section, and follow the on-screen instructions.
Try activating the eSIM using the T-Mobile Office Website: T-Mobile website also allows you to activate your eSIM by going to the My T-Mobile account and selecting the eSIM option, and following the instructions.
How Much for replacement of T-Mobile SIM Card?
T-Mobile charges $3.99 for a replacement physical SIM card, and $10 to activate an eSIM card. The cost can be waived off if you’re a new customer activating a device on a qualifying plan or if the replacement is due to a warranty issue.
The cost for a replacement SIM card from T-Mobile will depend on the type of plan you have and if you need a physical SIM card or an eSIM card.
For physical SIM cards, T-Mobile usually charges $3.99 for a replacement SIM card. This fee may be waived if you’re a new customer activating a device on a qualifying plan, or if you need a replacement SIM card due to a warranty issue.
For eSIM cards, T-Mobile charges $10 to activate it, and this cost is waived if you’re a new customer activating a device on a qualifying plan.
It’s best to check with T-Mobile customer support for the most up-to-date information on the cost of replacement SIM cards, as well as any promotions or discounts that can be provided to you or apply to you specifically.