Managing your financial details is an important aspect of controlling your subscriptions and services.
With VOXI, a UK-based mobile network, customers have the flexibility to update their payment options with ease.
There may come a time when you need to remove a debit or credit card from your VOXI account—perhaps you’re updating your wallet with new cards, addressing concerns about lost or stolen cards, or simply taking a break from the service.
In this guide, we’ll walk through the necessary steps to securely and effectively remove your debit or credit card from your VOXI account.
How To Remove Debit And Credit Card From VOXI
To remove your debit and credit card from VOXI, log into your VOXI account, go to the dashboard, go to “Payments and Credits” and Delete your Payment details.
Removing Debit and Credit Card From VOXI
Here are the exact steps to remove a debit or credit card from your VOXI account:
- Go to the VOXI website and log in to your account.
- Go to the “Dashboard menu” on the left side of the screen.
- Click on “Payment & Credit”.
- Under “Payment Methods”, find the card you want to remove and click on “Remove” next to it.
- A pop-up will appear asking you to confirm that you want to remove the card. Click “Yes, remove card” or similar confirmation.
- The card should now be removed from your VOXI account. You should see a confirmation message that the card was successfully deleted.
- Click on “Payment & Credit” again and verify that the card no longer appears in your saved payment methods.
Removing Debit and Credit card via “Chat to us” online
If you find it difficult to remove your debit and credit card consider reaching out to the Support team. They will take care of it.
- Log into your VOXI account and click on “Chat to us” online to open a live chat.
- Explain to the VOXI team member that you want to remove your payment method from the account.
- They will assist in removing your current payment method from your account details.
- Confirm with the agent once it has been removed.
Adding Debit and Credit Card To VOXI
step-by-step guide on how to add a debit or credit card to your VOXI account:
- Go to the VOXI website and log in using your username and password.
- Once logged in, navigate to the ‘‘dashboard menu’‘ at the left-side panel.
- In the menu list, click on “Payments & Credits“
- Here you will see options to add a new card. Select ”Add Card;’ or a similar button.
- On the card entry form, fill in the required card details like card number, expiration date, and security code.
- Double-check that all the card details entered are correct. Then select “Add” to confirm and save the card to your account.
- You may need to go back and select this new card as the primary payment method for your VOXI plan.
- Review the account details to ensure the card is now saved and set as the active payment method.
Consider Other Options: To take a break from your plan
If you’re looking to temporarily disable your card and plan to reinstate it after a short period, it might be a good idea to cancel your plan.
This action will prevent any automatic charges from being applied to your account, and you’ll have a window of 6 months to reactivate your plan with VOXI.
- Log into your VOXI account online.
- Go to the “Payment & Credit” section.
- Find the option to “Stop Plan” of your current VOXI plan.
- Confirm that you want to opt out of your plan renewal.
- Your plan will not renew at the end of the 30 days. You can opt back in at any time.
