Lively Flip Phone Troubleshooting

Are you also looking for some troubleshooting tips regarding your Lively flip phone?

If your answer to that question was yes, you are not alone.

Lively is a widely popular connected health technology company that offers a variety of electronic products for older adults and senior citizens.

However, many have recently reported facing difficulties while trying to use their Lively flip phones.

If you are one of these people, read on for some great troubleshooting tips that will resolve any issue you have!

This article will provide you with a variety of troubleshooting fixes for your Lively flip phone. (image source: Lively)

Lively Flip Phone Troubleshooting

It is a frustrating ordeal to go through when your Lively flip phone is causing problems that prevent you from using it properly.

However, there are very easy fixes for all such problems thanks to the cutting-edge technology that goes into making these phones.

Some troubleshooting fixes include restarting your Lively flip phone, charging its battery, and making sure that it is connected to a network service.

Read on to find out how to fix a variety of problems regarding your Lively flip phone!

Lively Flip Phone No Service

If your Lively flip phone does not have any service, this might be due to a variety of reasons.

Here are a few possible causes:

Reason 1: No SIM Card in Lively Flip Phone

If your Lively flip phone does not have a SIM card, it will not be able to connect to the local network.

This is because a SIM card is necessary to connect to the local network service.

As such, if you do not have a SIM card in your flip phone, you will not be able to get any service on it either.

Reason 2: Network Service Maintenance

If you do have a SIM card on your Lively flip phone but are still getting no service, it might be due to internal technical issues with the local network itself.

It is possible that the local service tower is undergoing maintenance, due to which you are unable to get any service.

This is because services will be temporarily stopped to carry out proper maintenance of the towers.

Now that you are aware of the cause of the issue of your lively flip phone not receiving any service, here are a few fixes for it:

Fix 1: Enter a SIM Card in Lively Flip Phone

If you do not have a SIM card on your Lively flip phone, it is best to get one.

You can get a SIM card by contacting your network provider’s customer service, or visiting their website to order it online.

Alternatively, you can also visit your nearest network provider outlet to directly buy a SIm card from their store in person.

Fix 2: Try Again Later

If you already have a well-functioning SIM card, then the issue probably lies with your local network service.

If this is the case, you will simply have to wait and try again later, as there is nothing else you can do.

Once the maintenance on the local network is over, the service will be up and running again, and you will get service on your Lively flip phone again.

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Lively Flip Phone Not Ringing

Your Lively flip phone not ringing when it is called may be a frustrating experience as you will end up missing important calls and sometimes not being able the find the phone itself.

Here are some potential causes for this issue:

Reason 1: Volume is Turned Down on Lively Flip Phone

It is possible that your Lively flip phone is actually ringing, but you are not able to hear it properly due to it not being loud enough.

This may often be the case, as the default volume for the Lively flip phone may not be loud enough to hear properly for you.

As such, if you have your volume turned down on your Lively flip phone, you will probably not be able to hear it properly.

Reason 2: Speakers Are Damaged in Lively Flip Phone

There might be some damage to the speakers of your Lively flip phone which has let to its rings not being audible at all.

The phone’s speakers might have gotten damaged due to extended exposure to heat or water, or simply from being dropped.

As such, this might have hampered the speaker’s functionality on the Lively flip phone.

Here are some ways in which you can fix your Lively flip phone not ringing:

Fix 1: Increase Volume on Lively Flip Phone

If the case is that your Lively flip phone has a low volume, you can simply increase it so that it is audible when ringing!

You can simply do this by pressing on the upper end of the Volume button that is found on the side of your lively flip phone until it is the volume you desire.

The Volume buttons are located on the side of your Lively flip phone. (image source: Lively Jitterbug Flip2 User Guide)

When you adjust the volume this way, you will also be shown a menu that shows the level of the volume as Maximum, High, Medium, Low or Silent in accordance to the level of volume you press. 

Fix 2: Repair Speakers on Lively Flip Phone

If your speakers are damaged, it is best to visit your nearest Lively service centre so that you can get your phone repaired.

Once the speakers are repaired, you can check the volume level on your Lively flip phone to see if they are at a desirable volume level.

If they are not, you can request the service centre to increase the volume according to your preferences.

Lively Flip Phone Not Receiving Calls

It is understandably frustrating to not be able to receive calls on your Lively flip phone.

Here are some possible causes for this:

Reason 1: Lively Flip Phone Not Yet Activated

If you have not yet activated your Lively flip phone, you will not be able to get any service on the device.

This is because you need to activate your Lively flip phone to register it on a network, after which you will be able to get service.

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Reason 2: No SIM Card in Lively Flip Phone

If your Lively flip phone does not have a SIM card, it will not be able to connect to the local network.

This is because a SIM card is necessary to connect to the local network service.

As such, if you do not have a SIM card in your flip phone, you will not be able to receive any calls on your Lively flip phone.

Reason 3: Network Service Maintenance

If you do have a SIM card on your Lively flip phone but are still not able to receive calls, it might be due to internal technical issues with the local network itself.

It is possible that the local service tower is undergoing maintenance, due to which you are unable to get any service.

This is because services will be temporarily stopped to carry out proper maintenance of the towers.

Reason 4: Network Service Plan Has Expired

You might not be able to receive calls due to the fact that your service plan has reached its expiry.

This happens once your latest phone plan under your service provider finishes its validity.

If the plan is not renewed or you do not get a new plan for your phone, services may be temporarily stopped.

Receiving calls is one such service that may be blocked due to this.

Now that you are aware of the cause of the issue of your lively flip phone not receiving any service, here are a few fixes for it:

Fix 1: Enter a SIM Card Into Lively Flip Phone

If you do not have a SIM card on your Lively flip phone, it is best to get one.

You can get a SIM card by contacting your network provider’s customer service or visiting their website to order it online.

Alternatively, you can also visit your nearest network provider outlet to directly buy a SIM card from their store in person.

Once you have a SIM card in your Lively flip phone, you will be able to receive calls as normal.

Fix 2: Get a Phone Plan

If you do not have a phone plan, or your old phone plan expired, it is best to get a new phone plan so that all services are restored again on your Lively flip phone.

You can do this by visiting your nearest network provider outlet and purchasing a new phone plan in person.

Alternatively, you can also visit the website for your network provider to buy the phone plan online.

Fix 3: Try Again Later

If you already have a well-functioning SIM card, then the issue probably lies with your local network service.

If this is the case, you will simply have to wait and try again later, as there is nothing else you can do.

Once the maintenance on the local network is over, the service will be up and running again, and you will get service on your Lively flip phone again.

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Lively Flip Phone Red Light Stays On

The red light on your Lively flip phone staying on may be an annoying experience and sometimes an eye sore as well.

However, the red light staying on indicates that you have unread notifications on your lively flip phone.

As such, it is best for you to check your notifications on your Lively flip phone to see if you have any missed calls that you did not know about, any unread messages that may have slipped your mind, or any other notifications you have not checked yet.

How Do I Activate My Lively Flip Phone?

You can either activate your Lively flip phone online, or by calling a Lively agent.

Activating your Lively flip phone is a simple and straightforward procedure.

Read on to see the different ways in which you can activate your Lively flip phone:

1. Activate Lively Flip Phone Online

To activate your Lively flip phone online, you simply need to visit the website at lively.com/activate, and follow the instructions that are given on the screen for you to read.

When you are asked for the IMEI number, simply check the side of your Lively flip phone’s box to find it.

2. Activate Lively Flip Phone Via Call

To activate your Lively flip phone via phone call, simply call Lively’s customer service on  1 888 900 1367 from a different phone, and get their assistance to select your phone plan and activate your Lively flip phone.

If you wish to transfer your old phone number to your Lively flip phone, make sure you have filled out the Phone Number Transfer Worksheet provided by your old network provider, and provide the information for the same when you are connected with the Lively agent on the call.

If you are transferring your phone number, make sure to not cancel your previous service until the transfer has been completed properly.

How to Reset Lively Flip Phone

To reset your Lively flip phone, simply hold down the On/Off button and the Volume button at the same time until the screen changes.

Note that resetting your lively flip phone will wipe all the data that is stored on the phone.

As such, you may lose important contacts, messages, and settings if they have not been backed up properly.

As such, you must be completely sure before you reset your Lively flip phone.

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Sonish Lathwal

Sonish Lathwal is an experienced writer who has spent years immersed in the world of networking and wireless technology. From his early days playing with routers and modems, to his years of professional experience in the field, Sonish has gained a wealth of knowledge and practical expertise. With a passion for helping others, Sonish now shares his knowledge through his writing, providing easy-to-follow guides and troubleshooting tips for readers of all levels.