Are you also getting the “Not registered on network” error message on Vodafone?
One of the biggest among its competitors, Vodafone is a British multinational telecommunications company.
Recently, many users have reported issues with the network provider, stating that they are facing problems while using their phones.
People are getting the “Not registered on network” error message on their phones which are connected to Vodafone networks.
If you are one of these people and are on the hunt for a solution, you have come to the right place!
This guide will go over details on the causes of this error message as well as how you can resolve it.
Read on to find out!
What Does “Not Registered on Network” Mean on Vodafone?
The “Not Registered on Network” message on Vodafone signifies that your phone cannot connect to the Vodafone network.
This prevents your device from accessing services like calls, SMS, or mobile data.
The issue can stem from various causes, including SIM card, network, or phone software/hardware problems.
What causes “Not registered on network” error on Vodafone
Users seem to be getting this “Not registered on network” error message randomly on their mobile devices, due to which they lose all connection and network.
This can be a major problem for many, as this means that you will be unable to receive or make calls using your Vodafone number.
Here are some possible causes:
1. Issues with Vodafone Sim
There may be some problems with the Vodafone sim card that you have on your phone.
Over time, sim cards often get damaged, which leads them to not being able to function properly.
Due to this, the sim card may not be able to connect to your local Vodafone network, due to which you are getting that error message.
2. Technical Issues with Vodafone or Your Phone
Some temporary technical issues may have led to you receiving the “Not registered on network” error message on your phone.
These technical issues may be glitches and bugs on your phone or with Vodafone, or the network may simply be carrying out maintenance on nearby masts that have affected your connectivity.
How to Fix “Not registered on network” error on Vodafone
To fix the “Not registered on network” error on Vodafone, first, try restarting your phone. If the issue persists, check if there’s any Vodafone network outage in your area. If there’s no outage and the problem persists, try your SIM card in a different phone or replace it.
1. Restart Your Phone
To reset any temporary technical glitches and bugs, you can reboot your phone.
This will also help restart your network connection in case that is where the temporary technical issues lie.
To reboot your phone, simply restart it by switching it off and then on.
Once it is rebooted, check your network connection again by seeing if you have service.
2. Check Your Vodafone Network
If you are still facing the same issue even after restarting your phone, you can check if Vodafone is facing any local network outages in your area.
You can check your local Vodafone service status by following the steps given:
- Visit the official Vodafone Network Status checker.
- Enter your address or post code into the search bar.
- This will show you information about any outages in the area near the selected address.
If there are any network outages, the page will inform you of the same.
In case there is maintenance being carried out at the moment, you will simply have to wait until the process is done and services are restored.
Once services are restored, you will be able to use your Vodafone network again without any issues.
3. Switch Phones for Your Vodafone Sim
If there are no issues with your phone and the Vodafone service status is functional, the issue might lie with your sim.
To check whether your sim is functioning or not, you can try using the same sim in a different phone.
- If the sim works on a different phone, the problem lies with your phone.
- If the sim does not work on a different phone, the problem lies with your sim.
4. Replace Your Vodafone Sim
If your sim card is the root of the issue, you will have to get it replaced.
To get a replacement sim that uses the same number as your old one, you can give a ring to 40618 using your current Vodafone device.
Make sure to have your date of birth and the pin for your My Vodafone account ready when calling.
For a faster replacement, you can visit your nearest Vodafone physical outlet.
You will then have to activate your new Vodafone sim before you can start using it.
4. Reach Out to Vodafone Customer Service
If none of the previous methods worked, you can reach out to Vodafone’s customer service so that they can help you out.
You can visit their Contact Us page and start a chat with their Customer Support chatbot TOBi regarding your issue.
You can also browse through the various help topics on their Support Centre page to look for further directions.
They will then provide you with their assistance to resolve the problem accordingly.