How to Fix Safelink Mobile Network Not Available Issue

Are you having trouble using Safelink service on your phone?

Maybe you are seeing that the Safelink mobile network is not available on your phone when you are trying to use it.

In that case, it can be troublesome for you to keep using the service and you might even be thinking about hanging it to someone else.

But hold your horses as we are here to help you in solving the issue!

Safelink is a federal program that provides free wireless phone services per month to eligible people.

However, it can at times have problems and errors that can ruin your entire day.

In this article, we will be going over the fixes that will help you to fix the issue of the Safelink mobile network not being available on your phone.

What are the Reasons for Safelink Mobile Network Not Available Issue?

There can be a few reasons why you are unable to see the mobile network in your Safelink.

This can range from a dust-covered SIM card that has stopped functioning to you mistakenly enabling Aeroplane mode in your device.

Major Reasons For Safelink Mobile Network Not Available Issue:

  • You have enabled the Aeroplane mode on your phone.
  • SIM has gotten dirty due to continuous use.
  • A technical glitch or bug has occurred in the system of your phone.
  • Your Phone’s software is not updated to the latest version.
  • The mobile data is causing the issue due to a local technical glitch.

How to Fix Safelink Mobile Network Not Available Issue?

To fix the ‘Safelink Mobile Network Not Available’ issue, first restart your phone. Then, check the network settings and ensure they’re configured properly for Safelink’s network.

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You can also try to manually select the network or reset network settings. Updating your device’s software might also help.

In this section, we will be going through the fixes that will help you to fix the issue of Safelink Mobile Network not available on your Phone.

1. Switch Off Aeroplane Mode

The first fix that you need to try is to switch off the aeroplane mode if it is enabled on your device.

Aeroplane mode stops your phone from connecting to any mobile network so disabling is the first thing that you need to do in case it got enabled by mistake in your device.

2. Clean Your SIM Card

With the use of your phone for a long time, the SIM card can collect dust and dirt in it even when it is inside your phone.

In that case, simply remove the SIM card from your phone and clean it by wiping it gently with a clan and smooth cloth to remove the dirt and dust.

After this point the SIM card is back on and boot up your phone.

3. Reboot Your Device

Another alternative fix that you can try is to reboot your device.

Many users have reported that doing a simple reboot for their device has oftentimes helped in solving the issue of the Safelink mobile network not available problem in their device.

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To reboot your phone you quill have to switch it off and then switch it on again after a few minutes have passed.

4. Reset Mobile Data 

You can also reset your mobile data and then check whether that solves the network issue in Safelink.

The website of Safelink mentions that users should reset their mobile data when they are facing the issue of the network not being available.

To reset the mobile data you can simply switch off the data connection for a few minutes and then switch it on again.

5. Update the Phone Software 

Another fix that you can try is to update the phone software if your phone software hasn’t been updated in ages.

To update the software go to Settings and from there System and then update the software from there.

Wait while your update is happening and then check whether the network is available.

6. Contact Safelink Support Team

Safelink Mobile Network Not Available Issue
Safelink Mobile Network Not Available Issue

After you have tried all the fixes above you should be able to fix the issue of Safelink Mobile network not available.

However, if you still find it not working then please contact the Support Team of Safelink and talk to them regarding this matter.


FAQ 1. Why Was My Safelink Service Cancelled?

Safelink services can be cancelled if you don’t meet eligibility requirements.

These requirements typically involve providing proof of participation in certain state or federal assistance programs.

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If eligibility isn’t maintained or verified as required, your Safelink service may be terminated.

FAQ 2. Safelink Soon Your Phone Will Stop Working Due to Network Changes

If your phone does not support the VoLTE connection then it will soon stop working as Safelink only works properly with VoLTE connections.

To prevent service disruption, ensure your device supports and is set to VoLTE. If your device is outdated, consider upgrading your device.

FAQ 3. What network does Safelink use?

Safelink Wireless, as a subsidiary of TracFone Wireless, utilizes several major networks in the United States. This includes networks from Verizon, AT&T, and T-Mobile. The specific network you’ll be on depends on the geographical area and the type of device you’re using.

FAQ 4. Safelink Soon Your Phone Will Stop Working, Reason and Fix!

Safelink’s message likely relates to the network’s transition from 3G to 4G LTE and VoLTE. Check your phone’s compatibility, If compatible, enable VoLTE in settings. If not, you may need to upgrade your device. For exact details, please can contact the Safelink customer service.

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Sebanti Das

Sebanti is a content blogger with a passion for all things social media and technology. With years of experience in creating engaging and informative content, she has a deep understanding of how to use social media platforms to connect with audiences. Whether it's analyzing the latest tech trends, uncovering advanced features on social media apps, her articles are good source for anyone to stay up-to-date in the tech and social media space.