Are you stuck on the “use this code to connect your headset” screen when trying to set up or reconnect your Meta Quest 2 or 3?
This error can be a roadblock in your VR experience, preventing you from diving into virtual worlds.
The full error message reads: “Use this code to connect your headset“
In this article, we’ll explore the potential causes of this error and provide you with a series of troubleshooting steps to resolve the “use this code to connect your headset” error, ensuring a smooth setup process for your Meta Quest device.
How to Fix “use this code to connect your headset” error on Meta Quest 2/3?
If you getting this error on the meta quest then make sure that both device is connected to the same wifi, ensure that the virtual audio device is enabled, and try updating the firmware manually.
Down below, we have discussed the solution in step-by-step detail.
1. Restart Your Headset and Smartphone
The first and simplest step is to restart both your Meta Quest headset and the smartphone you’re using with the Oculus mobile app.
This can resolve temporary glitches that might be causing the error.
2. Check Your Wi-Fi Connection
To resolve connectivity issues with your Meta Quest headset, verify that both the headset and the smartphone running the Oculus mobile app are connected to the same Wi-Fi network.
Discrepancies in the network connection between the two devices can lead to errors during the pairing process.
If they are on different networks, connect them to the same one to ensure smooth communication and successful pairing.
3. Check that the Virtual Audio Device is enabled
If you’re experiencing audio issues with your Meta Quest 2 or 3, such as the “use this code to connect your headset” error, it’s important to ensure that the Virtual Audio Device is enabled as part of the troubleshooting process.
Here’s how to check and enable the Virtual Audio Device For Meta Quest 2 or 3:
- Access your PC’s Sound settings via Control Panel or System Settings.
- Locate the Meta Quest Virtual Audio Device in the list of audio devices.
- Right-click and select ‘Enable‘ if it’s disabled, and set as default if needed.
4. Update Your Headset’s Firmware Manually
If the error persists, it may be due to outdated firmware on your Quest 2 or 3.
You can manually update the firmware using a PC and Android Debug Bridge (ADB) tools.
To manually update the firmware on your Meta Quest 2 or 3:
- Install Android SDK Platform-Tools on your PC to use ADB.
- Download the latest firmware for your Quest headset from a trusted source.
- Connect your headset to your PC and boot it into ADB Sideload Mode.
- Use ADB to install the firmware with the command
adb sideload <filename>.zip.
5. Reinstall the Oculus Mobile App
Uninstalling and then reinstalling the Oculus mobile app can sometimes resolve pairing issues.
This process refreshes the app’s data and can eliminate any corrupt files that may be causing the error.
Steps To Reinstall The Oculus (Meta Quest) Mobile App On iOS:
- Tap and hold the Oculus app icon on your home screen.
- Click “Remove App” and confirm to uninstall it.
- Open the App Store, search for the Oculus app, and tap “Download” to reinstall it.
To reinstall the Oculus (Meta Quest) mobile app on Android devices:
- Go to Settings, then Apps.
- Locate the Oculus app, tap on it, and select “Uninstall.”
- Open the Google Play Store, search for the Oculus app, and tap “Install” to reinstall it.
6. Reset Your Headset
As a last resort, you can perform a factory reset on your Meta Quest 2 or 3.
This will erase all data on the device and return it to its original settings.
Be aware that you will lose all installed games and saved data. You can reset the device using the headset itself or the Oculus mobile app.
Here are the steps to reset the headset:
- Turn off the headset.
- Hold the power and volume down buttons together until the boot screen loads.
- Use the volume buttons to navigate to “Factory Reset” and press the power button to select it.
- Confirm the factory reset and wait for the process to complete.
7. Contact Meta Quest Support
If none of the above steps work, you should contact Meta Quest Support for further assistance.
They can provide additional troubleshooting steps and, if necessary, service your headset.