How To Fix Meta Quest App Not Finding Headset

Meta Quest 2 is a powerful virtual reality headset that offers an immersive gaming and entertainment experience. However, sometimes users may encounter issues with the Meta Quest app not finding the headset, which can be frustrating.

Fortunately, there are several solutions to this problem that can help you get back to enjoying your Meta Quest 2 without any issues. In this article, we will discuss some of the most effective ways to fix the Meta Quest app not finding the headset issue and get you back to your virtual reality experience in no time.

How To Fix Meta quest app not finding headset?

To resolve the issue of the Meta Quest app not finding headset, you should restart both your phone and headset. Next, check your headset connection and ensure that you are using the latest version of the app. Try clearing the app cache and data, uninstalling and reinstalling the app, and lastly, factory resetting the headset.

Down below, we have discussed the solution in step-by-step detail.

1. Restart both your phone and VR headset

Restarting both your phone and your VR headset is an easy but efficient way to resolve the Meta Quest app not finding the headset.

Here are the steps to restart both the phone and VR headset:

  • To manually turn off your VR headset, press and hold the power button for at least 10 seconds.
  • Take a 30-second break.
  • Holding down the power button will trigger your headset to turn back on.
  • Turn off your phone.

2. Check your headset’s connection

Make sure your headset is properly connected to your device. If you’re using a wired connection, ensure that the cable is securely plugged in. If you’re using a wireless connection, Make sure that your phone and headset are on the same Wi-Fi network.

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3. Update The Meta Quest App

Make sure the Meta Quest app is up to date to avoid such issues. To update the app, go to the app store on your phone and search for “Meta Quest.”If there is an update available, download and install it.

Here are the steps to update the Meta Quest App For Android:

  • Open the Google Play Store on your Android device.
  • Search for the Meta Quest app.
  • If there is an update available, you will see an “Update” button next to the app name.
  • Tap on the “Update” button to update the app to the latest version

Here Are The Steps To Update The Meta Quest App For iOS:

  • Open the App Store on your iPhone.
  • Search for the Meta Quest app.
  • If there is an update available, you will see an “Update” button next to the app name.
  • Tap on the “Update” button to update the app to the latest version

4. Clear The Meta Quest App Cache

If the headset is still not showing up on the Meta Quest app, try clearing the app cache. Clearing the cache and data of the Meta Quest app can help fix any issues related to the app. 

Here Are The steps To Clear The Meta Quest App Cache For iOS:

  • Open Settings > Apps.
  • Find and tap on the Meta Quest app.
  • Tap on “Storage” or “Storage & cache.”
  • Select “Clear cache” to remove temporary files.
  • Optionally, you can tap on “Clear data” to delete all app data, including settings.
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Here are the steps to Clear the Meta Quest app cache For Android:

  • Open Settings and go to the list of installed apps.
  • Locate and tap on the Meta Quest app.
  • Choose “Offload App” or “Delete App” to remove it.
  • Visit the App Store and reinstall the Meta Quest app.
  • Launch the app, log in, and the cache and data will be cleared during reinstallation.

5. Uninstall and reinstall the app

If none of the above solutions works, try uninstalling and reinstalling the Meta Quest app. This will give you a fresh start and may help fix any issues with the app.

To uninstall and reinstall the Meta Quest app on Android:

  • From your phone’s home screen, go to Settings.
  • Tap Apps.
  • Scroll down and tap the Meta Quest app.
  • Tap Uninstall.
  • Once the app is uninstalled, go to the Google Play Store.
  • Search for “Meta Quest” and tap Install.
  • Once the app is installed, open it and log in to your account.

To Uninstall And Reinstall The Meta Quest App On iOS:

  • Press and hold the Meta Quest app icon until it starts to jiggle.
  • Tap the “x” in the top left corner of the app icon.
  • Tap Delete when prompted.
  • Once the app is uninstalled, go to the App Store.
  • Search for “Meta Quest” and tap Get.
  • Once the app is installed, open it and log in to your account.
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6. Factory reset the headset

If the problem still persists, then you may need to perform a factory reset on your headset.

Here are the steps to follow to factory reset your Meta Quest headset:

  • Turn off your headset.
  • Hold down the power and volume down buttons simultaneously until the boot screen shows.
  • Use the volume button to navigate to the “Factory reset” option.
  • Press the power button to select it and press it again to confirm.
  • Wait for the headset to go through the factory reset process, which will delete all the saved data and return it to the original manufacturer’s settings.

7. Contact customer support

If none of the above steps work, contact customer support for further assistance. You can find contact information on the Meta website or in the Meta Quest app.