Fidelity Investments is a multinational company based in USA that offers financial solutions to its clients.
It is a popular organization that offers a multitude of plans such as financial aid, wealth management service, trading and broker service, retirement plan and others to its customers.
It also has an app called Fidelity that allows its users to have easy access to their accounts and manage their investments and plans.
Due to its wide range of services the organization have huge clients base that comes from different sections of life and society which makes their business a well known service in their industry.
Many users are facing the System Error when trying to create the Fidelity account.
In this guide, we would try to explain all possible ways to fix the issue.
What is Fidelity System Error?
Some users have been facing the issue of fidelity system error whenever they want to create an account after a few steps the system shows error.
The most common issue that can cause this is when the user already have an existing account or when the network is unstable or if the app has somehow corrupted files in it.
Below are the reasons given in detail for your better understanding.
- You may already have an existing account in the app and had forgotten about it.
- The internet connection is slow or unstable which is causing the Fidelity app to not run smoothly.
- Somehow the Fidelity application had collected corrupted files or junk files in its Cache and not allowing to work as expected.
How to Fix System Error in Fidelity?
To resolve the Fidelity system error, try to log using previous created account details and ensure to have the stable internet connection.
As an alternative, clear the app cache, uninstall and re-install the app and restart your device to solve the problem.
Fix 1: Check Whether You Already Have an Account in the Fidelity App
Many times, when users are facing the Fidelity system error, users are able to recollect that they already have an existing account with Fidelity app which was created earlier.
In that case, they were able to get into the application using older account details without facing any system error.
You can try to remember whether you have an account in the Fidelity app already or ask your previous employers or the current employer, regarding this issue to provide you with your account details if they had created one for you in the application.
You can also click on the forgot username and password if you do not remember whether you already have an account or if you forgot your username and password.
The app will then direct you to set up your new password or username.
Once you are done doing that you should be able to access your Fidelity account.
Fix 2: Check Your Internet Connection
The Fidelity app needs a strong internet connection to run smoothly so you should check whether you have a strong internet connection and talk to your service provider if that is not the case.
Once you can connect to a stable and fast internet connection, your app should automatically resolve this issue.
Fix 3: Make Sure to Clear Your Cache Files
Sometimes it happens that the Fidelity app collects too many Cache files in its app folder to be able to function properly.
In such a case you should clear your cache so that the Fidelity app will be able to perform smoothly, to be able to do that follow the below given steps:
Go to Settings > Applications > Fidelity > Clear Cache Files and close and open the app again.
As soon as, you are done clearing the cache you should close the app in your device and then open it again and your Fidelity application should be running smoothly.
Fix 4: Uninstall and Re-install the Fidelity Application
you can also try to uninstall and then reinstall the fidelity app to resolve the issue or reboot your phone as sometimes there might be corrupted files in the application that could be causing the problem.
To solve such issue, it is recommended to uninstall app from your device and then reinstall after restarting your device.
This should solve the problem and let you access your Fidelity application without having any difficulties.