How to Fix “Authorization hasn’t been set up for this app so you won’t be able to install it” on Claude

Are you also wondering why you are getting an error message that says “Authorization hasn’t been set up for this app, so you won’t be able to install it” when you try to install the Claude app on Slack?

If you answered yes, you have come to the right place seeking answers.

Developed by Anthropic PBC, Claude is a highly intuitive and efficient AI chatbot assistant that helps you out with whatever you need.

However, users have recently been facing issues with integrating the Claude app onto Slack, and have thus raised many questions.

If you are one of these people, read on to learn more about this problem, and how you can solve it.

Anthropic PBC is the developer behind Claude. (image source: Anthropic PBC)

What Causes “Authorization hasn’t been set up for this app so you won’t be able to install it” on Claude

Users may often come across this message that says “Authorization hasn’t been set up for this app, so you won’t be able to install it” when trying to install Claude into their Slack app in order to integrate it into their channels.

Users are getting a message that says “Claude authorization hasn’t been set up for this app, so you won’t be able to install it” when trying to install Claude on Slack.

There are a few potential reasons for this issue, which are all listed as below:

1. Anthropic Has Temporarily Disabled Installations for Claude on Slack

Claude’s release on Slack was met with a lot of buzz and excitement within the community due to the endless range of potential.

However, faced with an overwhelmingly and unexpectedly high demand for the app, Anthropic decided to temporarily disable its installations until further notice, which they announced on their website.

Anthropic has temporarily disabled Claude installation for Slack until further notice.

This might be the reason you are seeing the message that says “Authorization hasn’t been set up for this app, so you won’t be able to install it” which is making it hard for you to install Claude on Slack. 

Also Read:  How to Add & Use Claude on Slack

2. Your Workspace Owner or Administrator Has Enabled App Approval

It might be possible that the owner or administrator of your workspace has disabled app approvals in your workspace, which is preventing you from downloading Claude onto Slack and thus showing you the message.

If app approval is enabled, the workspace owner or administrator can decide whether or not certain apps can be installed into their Slack workspace.

As such, you might need special permissions or approvals from them before you install Claude.

3. Your Slack App is Not Up to Date

There may be some technical issues like bugs or glitches in the current version of the Slack app on your device, which is why it is showing you such a message saying “Authorization hasn’t been set up for this app, so you won’t be able to install it”

It is important to have the latest version of Slack on your device to make sure that you have a smooth and seamless experience.

How to Fix “Authorization hasn’t been set up for this app so you won’t be able to install it” on Claude

1. Try Again Later

If you are facing this issue for the first time, it is best to just simply wait and try again later when the issue has resolved itself.

Many users who were facing similar issues reported that the problem went away on its own after they let it be and gave it some time.

Also Read:  What is Character.AI Save And Start New Chat

This also applies to having to wait until Anthropic enables installations again, as there is not much you can do to circumvent it.

2. Ask Your Workspace Owner or Administrator to Change App Approval Settings

If your workspace owner or administrator has turned on App Approval settings, it is best to reach out to them to ask for permission.

If you have been facing this issue for other apps as well, you can ask them to change their App Approval settings to make the experience much easier and hassle-free.

To change your App Approval settings as a workplace owner or administrator, follow the steps given below:

Step 1: Launch your Slack app on your device.

You will need to have the Slack app open on your device.

Step 2: Click on the name of your workspace from the top of the left side column.

You will need to open the dropdown menu to open your app’s settings and options.

Step 3: From the dropdown menu that appears, select the Settings & administration option.

The Settings & administration will show you all the settings options.

Step 4: Select Manage apps from the settings options that appear.

Clicking on Manage apps will redirect you to the Slack App Directory settings menu.

Step 5: Click on App Management Settings from the left side column in the Slack App Directory.

The App Management Settings is where you will find all settings regarding managing apps in your workspace.

Step 6: Click on the green toggle button next to the Require App Approval option to turn it off.

Once you turn off the Require App Approval setting, the toggle button will turn grey.

After the Require App Approval setting has been turned off, you will not need to get approval from your workspace administrator or owner to install Claude onto your Slack.

Alternatively, you can simply request the workspace owner or administrator to approve your app request for Claude.

3. Update Your Slack App

If the App Approval settings have been changed or you have been granted permissions by your workspace owner or administrator and yet you are unable to install Claude onto your Slack, it might be best to update your Slack app.

Also Read:  How To Make Money With AI In 2024

You can update your Slack app by following the steps below:

Step 1: Launch the Slack app on your device, and then click on the Slack option from the device menu bar at the top right corner of the screen.

The Slack option from your device menu will show you a dropdown menu.

Step 2: When a dropdown menu appears, click on Check for Updates to see if there are any updates for your Slack app.

The Check for Updates option will notify you of any new Slack app updates.

Step 3: Click on the Restart to apply update button from the popup prompt that appears on your screen.

If you have already updated your Slack app, you will be shown a popup prompt that says “You’re all good. You’ve got the latest version of Slack; thanks for staying on the ball.”

Your Slack will then restart and be updated to the latest version, and you will then be able to install Claude onto your Slack.

4. Reach Out to Slack Customer Support

If none of the previous methods have helped, it is best to reach out to Slack’s Customer Support team so that they can provide you with the necessary assistance.

You can reach out to them via their Contact Us page, which is simple and intuitive.

Slack’s Contact Us page has all the help you need.

Once notified about your problem, they will reach out to you promptly.

Photo of author

Sonish Lathwal

Sonish Lathwal is an experienced writer who has spent years immersed in the world of networking and wireless technology. From his early days playing with routers and modems, to his years of professional experience in the field, Sonish has gained a wealth of knowledge and practical expertise. With a passion for helping others, Sonish now shares his knowledge through his writing, providing easy-to-follow guides and troubleshooting tips for readers of all levels.