Are you in need of a replacement for your Optimum cable box?
If your current box is malfunctioning or you’re looking to upgrade to a newer model, it’s important to understand the process of obtaining a replacement.
In this article, we will provide you with all the information you need to know about replacing your Optimum cable box.
how to request a replacement cable box from Optimum?
To request a replacement cable box from Optimum, here are the steps you can follow:
- Contact Optimum: Reach out to Optimum by calling them at 1-866-874-HDTV to request a replacement HD digital cable box.
- Professional Installation: If you need assistance with the installation of your new cable box, Optimum provides professional installation at no additional charge. You can schedule this service either by calling them or by using the chat feature on the Optimum website.
- Visit a Retail Store: If you prefer to handle the replacement in person or require immediate service, you can go to your local Optimum Store. There, you can exchange your old cable box for a new one at no cost. Remember to bring your old equipment with you to the store.
what is the cost of a replacement cable box from optimum?
The cost of a replacement cable box from Optimum is $105.00 each.
If your cable box needs to be replaced due to a malfunction or damage, you can schedule a professional installation at no additional charge.
This can be done by contacting Optimum directly or by visiting one of their retail stores. It’s important to note that while the replacement box may incur a one-time fee, the monthly rental fee for the new equipment will remain the same as what you were previously paying for your current cable box.
how long does it take to receive a replacement cable box from optimum
The replacement cable box from Optimum typically arrives within 48 hours of placing the order.
However, delivery times can vary, so for the most accurate and current information regarding the delivery time for a replacement cable box, it is best to contact Optimum’s customer service directly.
They can provide you with the latest details based on your location and specific circumstances.
can You purchase a replacement cable box from optimum instead of renting it?
No, you cannot purchase a cable box from Optimum as they do not offer the option to buy the equipment.
Optimum’s policy is to provide cable boxes only through a rental model. If your cable box needs to be replaced, you can obtain a replacement at no initial cost by bringing the old equipment to an Optimum retail store.
The replacement box will carry the same monthly rental fee that you were previously paying for the old equipment.
