If you’re a Vinted user experiencing issues with new items not showing up in your feed or search results, it can be both confusing and frustrating.
Vinted is a popular online marketplace for buying, selling, and swapping clothing items, and having your listings visible is crucial for successful transactions.
However, there are several troubleshooting steps you can take to resolve this issue and ensure that your new items are displayed properly. Here’s a detailed guide on how to fix the problem of Vinted not showing new items.
Why Vinted Not Showing New Items?
1. Server Issues
Vinted’s servers might be experiencing downtime or technical difficulties, which can prevent new listings from being updated and displayed.
2. App Bugs or Glitches
There could be a temporary bug or glitch in the Vinted app itself.
3. Listing Approval Delays
Sometimes there may be a delay in the approval process for new listings, which can result in a delay before they appear in search results.
4. Filter/Sorting Issues
There could be a problem with the sorting algorithm or filter settings within the app or website that is causing the most recent items not to display correctly.
5. High Volume of Listings
If there’s a high volume of new listings being uploaded, there might be a delay in them appearing due to processing time.
How To Fix Vinted Not Showing New Items Issue
First check the server status, verify the filter option and check Vinted Catalogue policy. If everything in place, Update your Vinted app and try downloading the latest version. Finally, reach out Vinted customer service.
1. Check Vinted App Server Status
Before diving into any troubleshooting on your device, it’s essential to check whether the issue is on Vinted’s end. Sometimes, the Vinted app may experience server issues that can prevent new listings from appearing.
You can check the current server status on Vinted’s official website or through community forums where users report outages.
2. Update the Vinted App
An outdated app can lead to various functionality issues, including problems with listings. Make sure you have the latest version of the Vinted app installed on your device:
- For iOS: Go to the “App Store“, search for “Vinted,” and tap ‘‘Update’‘ if available.
- For Android: Open the “Google Play Store,” search for “Vinted,” and tap ‘‘Update’‘ if there’s a new version.
3. Clear Vinted App Cache
Clearing the app cache can resolve issues caused by corrupted or outdated data stored on your device:
- For iOS: iOS doesn’t allow you to clear the cache for individual apps. You can offload the app, which reinstalls it without losing your data, or delete and reinstall the app. Go “Settings” > “General” > “Vinted ” > Click “Offload.”
- For Android: Go to “Settings” > “Apps” > “Vinted” > “Storage” and tap ‘‘Clear Cache.’‘
4. Reinstall the App
Sometimes, the best way to fix an app issue is to start fresh. Uninstall the Vinted app from your device and then reinstall it from your device’s respective app store.
- To uninstall the Vinted App on iOS: Press and hold the app icon until a menu appears >Tap ‘‘Remove App’‘ or ‘Delete App.’ > Confirm the deletion by tapping ”Delete.”
- To reinstall the Vinted app on iOS: Open the “App Store” > Tap the search icon > type ‘‘Vinted‘‘ in the search bar > Tab “Get” to install the app.
- To uninstall the Vinted app on Android: Tab and hold the “Vinted” app and Click on “Remove” button.
- To reinstall the Vinted app on Android: Open the “Google Play Store” app > search for “Vinted“ > Tap “Install“
5. Check Your Listings
If the app’s functionality seems fine, but your items still aren’t showing, review your listings to ensure they comply with Vinted’s Catalogue Rules. Listings that violate these rules may be hidden or deleted.
Here are the rules:
- Upload each item individually under the correct category and brand, except for bundles.
- Maintain only one listing per single item.
- Assign appropriate condition to items and describe any defects, alterations, or missing parts in the description.
- Select up to 3 materials during upload and provide details of additional materials in the description.
- Clearly state in the title and/or description if the listing is a bundle or set, include total price, and do not list bundle items separately. Use one brand from the bundle for the brand field.
- Do not refer to external websites in your listing or profile, except for personal social media pages not linked to commercial activities.
- Do not upload items that are not available, already sold, or for the purpose of item search. Listings that are not actual items (e.g., for trolling) are prohibited.
- The maximum value for items on the platform is £30,000.
- Auctioning or bidding activities, including listings with prices that don’t match the item’s real value, are not allowed.
- Electrical products with plug sockets and battery-powered items that transmit heat must not have material damage like frayed or loose cables.
- Counterfeit items are strictly forbidden; this includes items that imitate trademarks or specific product features without permission.
- Listings must only include authentic items, without disclaimers of uncertainty regarding authenticity.
- Listings must include pictures that clearly show the item’s authenticity.
- Misusing unrelated brands in the brand category, title/description, or hashtags is not allowed.
- The use of “inspired by” followed by a brand is generally prohibited.
- It is prohibited to upload and sell items reproduced without the IP rights holder’s consent, including copied books, personalized plans, and video games on blank media.
6. Try After Sometime
If you’ve recently uploaded items, ensure they comply with Vinted’s guidelines and wait for them to be approved. Once the item is in submitted on Vintage, it will typically verify its authenticity within one to two business days.
This verification process is grounded in objective standards, utilizing knowledge of genuine brand products and any supporting documentation supplied by the seller. You can check after sometime or the next day.
7. Check Filter and Sorting Settings
To effectively narrow down your search on Vinted and find exactly what you’re looking for, you can make use of the various filters available.
Double-check that you have selected the correct filters and sorting options.
Here’s how you can apply these filters:
- Tap on the “filter icon” located in the top right corner of your feed.
- Expand “Sort by” and Select “Newest First” option.
8. Contact Vinted Support
If none of the above steps work, there is a possibility that you might have shadow banned. You have to contact Vinted support , they can provide more detailed assistance and help resolve any potential bugs or account-specific issues.
