Ticketmaster is an American ticket sales and distribution company, serving as an intermediary between event organizers and consumers, offering a convenient way for fans to buy tickets online or through its mobile app.
You can buy tickets online by saving your credit card information on Ticketmaster as it speeds up the purchasing process. However, for some reason, the Credit card refused to work properly and you cannot buy the tickets.
The error usually occurs commonly due to incorrect card details. In this guide, we’ll walk you through the simple steps to fix Ticketmaster not accepting my credit card issue.
Why Ticketmaster Not Accepting The Credit Card?
If Ticketmaster is not accepting your credit card, here are several possible reasons and solutions:
1. Incorrect Information
Double-check that all credit card details entered are correct, including the card number, expiration date, and CVV code.
2. Insufficient Funds
Ensure that your card has enough funds to cover the purchase. If not, you may need to transfer funds into the account or use a different card.
3. Card Type Not Accepted
Ticketmaster may not accept all types of cards. Check if your card type is accepted for the event you’re trying to purchase tickets for.
4. Technical Issues
There could be a temporary issue with Ticketmaster’s payment system. Try again later, or use a different payment method if the problem persists.
How To Fix Ticketmaster Not Accepting My Credit Card
First, verify the card details and check you have enough funds in your account. Then, try clearing browser history and disabling the extension. Finally, You might be facing card incompatibility, adding Debit card details will resolve the issue.
1. Use a Single Device
Log out of all devices or browsers where you’re signed into Ticketmaster. Choose one device or browser and stick with it for the transaction.
While Ticketmaster may not have a specific feature to log out of all sessions simultaneously, changing your password can effectively end all active sessions.
By updating your password, you ensure that any other device that was logged into your account will require the new password to regain access.
To reset your password:
- Go to the login page and select the ‘Forgot Password’ link. Enter your email when prompted, and you will receive a password reset link.
- Follow the instructions in the email to create a new strong password, avoiding any recently used passwords.
2. Clear Browser Data
Clear your chosen browser’s history, cache, and cookies to remove any stored data that may be causing issues. It can resolve errors that are related to outdated or corrupt data stored in your browser.
- For Chrome: Navigate to “Settings” > “Privacy and security “> Clear browsing data. Choose ‘‘Cookies and other site data’‘ and ‘‘Cached images and files’‘, then click ‘‘Clear data’‘.
- For Firefox: Access “Options” > “Privacy & Security” > “Cookies and Site Data” > “Clear Data“. Select ‘‘Cached Web Content’‘ and ‘‘Cookies’‘, then hit ‘‘Clear’‘.
- For Safari: Go to “Preferences” > “Privacy” > “Manage Website Data…” and select ‘‘Remove All’‘.
After clearing the browser data, sign back into Ticketmaster on your single chosen device or browser.
3. Avoid Public Wi-Fi
Instead of using a public Wi-Fi network, switch to your mobile data network, which is less likely to be flagged for security concerns.
Also, Don’t Share Links. Sharing Ticketmaster links with friends can sometimes cause problems. Ensure that you are using a link directly from the official Ticketmaster website or app.
4. Check Credit Card Information
Confirm that your card details such as the card number, expiration date, and CVV code are correct. Mistypes can lead to failed transactions.
The billing address must match the one on file with your bank. Any discrepancies can cause a rejection.
5. Card Compatibility
Verify if your card is compatible with Ticketmaster. Not all cards are accepted; check the accepted payment methods on their site.
If you are using a Credit card, try with a debit card. Many users on Reddit reported that they could buy the tickets via debit card without any issue while purchasing with the Klarna payment method.
6. Check Your Card Balance
Ensure you have enough funds and your card isn’t blocked for online transactions.
Also, remember that consistently failing transactions may lead to being temporarily blocked from making purchases, so it’s essential to ensure everything is in order before retrying.
7. Try Incognito Mode
Incognito mode disables most of your extensions and ignores cache and cookies, which can be useful for troubleshooting:
- For Chrome: Press “Ctrl + Shift + N.“
- For Firefox: Press “Ctrl + Shift + P.“
- For Safari: Press “Command + Shift + N.“
8. Disable Browser Extensions
Extensions can conflict with website scripts and cause errors:
- For Chrome: Navigate to “Settings” > “Extensions” and disable each extension to identify the culprit.
- For Firefox: Click on the “Menu button” > “Add-ons and Themes” > “Extensions” and toggle off your extensions.
- For Safari: Choose “Safari” > “Preferences” > “Extensions” and uncheck the extension’s checkbox.
9. Try After Sometime
There might be an issue with the server and for some significant reason, it cannot process the request. You can successfully add a card after two hours without any issues.
