The Ticketmaster app offers a convenient way for customers to buy tickets for concerts, sports events, and more.
However, some users have reported encountering an “Error 418: Not Authorized” message when trying to use the app.
In this guide, you’ll learn why you might be seeing Ticketmaster App Error 418 and how to fix it on your Android or iPhone device.
Why is Ticketmaster App Showing Error 418: Not Authorized?
There could be several reasons why you are seeing this error:
- Outdated App: Your Ticketmaster app may not be updated to the latest version.
- Network Issues: There might be issues with your internet connection.
- App Cache: Sometimes, residual cache or data might cause errors.
- Incorrect Login Details: You might be using incorrect login credentials.
- Server Issue: There might be an issue with Ticketmaster’s server.
How to Fix Ticketmaster App Error 418: Not Authorized
To fix, you can update the Ticketmaster app, check your internet connection, clear the app’s cache and data, verify your login details, and check the status of Ticketmaster’s servers.
Step 1: Update Your App
Ensure your Ticketmaster app is updated to the latest version.
On Android:
- Open Google Play Store.
- Go to ‘My apps & games’.
- Find the Ticketmaster app and click ‘Update’ if available.
On iOS:
- Open the App Store.
- Tap ‘Updates’.
- If the Ticketmaster app appears in the list, tap ‘Update’.
Step 2: Check Your Internet Connection
Make sure your device is connected to a stable internet connection.
On both Android and iOS:
- Go to the settings app.
- Click on Wi-Fi (or Cellular for mobile data).
- Ensure you are connected to a network.
Step 3: Clear App Cache and Data
Clearing the cache and data for the Ticketmaster app might help fix the issue.
On Android:
- Go to ‘Settings’.
- Navigate to ‘Apps’ > ‘Ticketmaster’.
- Tap ‘Storage’ > ‘Clear Cache’ and ‘Clear Data’.
On iOS:
iOS automatically manages cache. To clear all data, you may need to uninstall and reinstall the app.
Step 4: Verify Login Details
Make sure you’re using the correct login details. If you’ve forgotten your password, use the ‘Forgot Password’ feature to reset it.
Step 5: Check Ticketmaster Server Status
Check if there are any reported issues with Ticketmaster’s server.
- Visit websites like DownDetector to check for reports about Ticketmaster.
- Check Ticketmaster’s official social media channels for any outage information.
Tip: If none of these steps work, consider contacting Ticketmaster’s customer support for further assistance. There might be an account or app issue that needs to be resolved by their end.
By following these steps, you should be able to resolve the Ticketmaster App Error 418: Not Authorized, allowing you to continue buying tickets for your favorite events.
