T-Mobile Keep And Switch: Know All About

Are you interested in switching to T-Mobile but you cant dude what to do because you have a contract with your previous carrier?

In that case, T-Mobile has come up with a solution for you.

In the Keep and Switch Program by T-Mobile, you can switch to T-Mobile with your device and number and T-Mobile will pay you up to $800 to pay off your contract with your previous carrier.

T-Mobile is one f the biggest carrier in America and it is no wonder that their network gives a splendid service.

However, you might be wondering how you can use the Keep and Switch Program of T-Mobile. You could be having lots of other questions too besides that.

In that case, we are here to help you solve these questions through our guide here.

T-Mobile Keep And Switch  Know All About
T-Mobile Keep And Switch : Know All About

What is T-Mobile Keep And Switch?

T-Mobile Keep and Switch program lets the users keep their phone and switch to the network of T-Mobile.

Most Phones from the Verizon network are eligible for this program however you should still go through the list of eligible phones to make sure that your phone is eligible.

In case your phone isn’t then T-Mobile will pay off up to $800 for the termination of your contract with the old carrier when you are moving to the T-Mobile network.

T-Mobile Keep And Switch
T-Mobile Keep And Switch Program

What is T-Mobile Keep And Switch Code?

T-Mobile did not have something specifically referred to as the “Keep and Switch Code.”

However, T-Mobile does have a program called “Keep and Switch,” which allows customers who are switching to T-Mobile from another carrier to keep their existing smartphones.

In this program, T-Mobile pays off the remaining balance on the customer’s phone if they switch over from their current carrier.

Customers are required to trade in their old device, and T-Mobile will send them a digital prepaid MasterCard with the device’s remaining balance, up to $450 per line.

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As part of this process, you might need some specific information like your account number and PIN from your previous carrier.

The term “code” might refer to the PIN or another identification number needed to confirm the switch. But that’s not a T-Mobile-specific thing; it’s a requirement from your previous carrier.

It’s always best to check with T-Mobile’s current offers and programs on their official website or to speak with a T-Mobile customer service representative for the most accurate and up-to-date information.

What Is T-Mobile Keep And Switch Cost?

T-Mobile doesn’t cost anything when you are switching to the network with your old phone through the Keep and Switch program.

However, you will have to select a plan for your phone that you want to use. The cost comes from there.

You can choose any plan that you want from T-Mobile’s list of plans and then you can start using your phone in T-Mobile Network.

How To Check T-Mobile Keep And Switch Status?

Go to the page here and scroll down, you will see a space provided for your number and link for checking your status.

You can put your number and then click on the link and you will be able to see the Keep and Switch Status.

T-Mobile Keep And Switch Status

It normally takes 15 days and up for T-Mobile to get back to you through this program so in case it hasn’t been 15 days yet, you will have to wait.

How To Do T-Mobile Keep And Switch Submission?

It’s very easy to switch to the T-Mobile network via the Keep and Switch program. To do that you will have to follow the steps below:

eligible devices for keep and switch
Eligible devices for Keep And Switch

Steps For T-Mobile Keep And Switch Submission:

  • First, confirm whether your phone model is eligible for the program.
  • Take screenshots of your phone number, phone make/model, phone payment balance, phone financing start date, and your old carrier.
  • Make sure that your device is unlocked as you can not bring a locked phone to the T-Mobile network.
  • When you want to bring your number over to T-Mobile you will need the Account number and the PIN number from your old carrier.
  • You must submit your rebate request by putting the number in the space below this page and then clicking on GET STARTED.
  • Submission must be done before 30 days of activation.
  • After T-Mobile verifies your data within 15 days you will get your virtual prepaid MasterCard.
  • After that, you can pay your previous carrier for the last time. T-Mobile does not pay your last carrer directly so you will have to do it.
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How To Fix T-Mobile Keep And Switch Not Working?

In case your T-Mobile Keep and Switch program is not working or you are not getting any feedback then please contact the support Team of T-Mobile at 1-800-T-Mobile and they will be able to help you out.

Step-By-Step Guide To Check if T-Mobile Keep And Switch Not Working:

  1. Ensure You Meet All Eligibility Requirements: Double-check all the requirements for the program. For example, this could include having a qualifying device, making sure your device is fully paid off, porting your number to T-Mobile, etc. Every promotion might have its own set of requirements, so it’s crucial to understand them fully.
  2. Check Your Device Compatibility: Make sure your current phone is compatible with T-Mobile’s network. You can usually check this on T-Mobile’s website or by contacting their customer service.
  3. Check Your Previous Carrier’s Details: If you’re required to provide information like an account number or PIN from your previous carrier, ensure that all these details are correct. Incorrect information can lead to delays or problems with the switch.
  4. Contact T-Mobile’s Customer Service: If you’re still having issues, the best action is to get in touch with T-Mobile’s customer service. They can look into your specific situation and help troubleshoot any problems. You can reach them over the phone at 1-800-937-899, Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give a call, through live chat on their website, or in person at a T-Mobile store.
T-Mobile Keep And Switch Not Working
T-Mobile Keep And Switch Not Working

What Are T-Mobile Keep And Switch Contract Charges?

According to T-Mobile, through the Keep and Switch program, they will pay you up to $800 to break your contract with your last carrier and to move into their network.

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You won’t have to pay the charges for breaking your contract with your previous carrier if you want to switch to a T-Mobile Network as they will pay the amount for you.

What are T-Mobile Keep And Switch Terms And Conditions?

There are a few terms and conditions that you need to keep in mind before you try the Keep and Switch program from T-Mobile.

  • Not all devices are switchable so always check the eligibility of your device first before you switch.
  • You will have to use the Keep and Switch program to avail of the contract charges paid by T-Mobile within 30 days of activation.
  • T-Mobile only pays up to $800 of your contract fees you will have to pay the rest if you have more than that in your bill.

You can check out this page for more details on the Keep and Switch Program of T-Mobile.

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Sebanti Das

Sebanti is a content blogger with a passion for all things social media and technology. With years of experience in creating engaging and informative content, she has a deep understanding of how to use social media platforms to connect with audiences. Whether it's analyzing the latest tech trends, uncovering advanced features on social media apps, her articles are good source for anyone to stay up-to-date in the tech and social media space.