Are you stuck trying to factory reset your Oculus Quest 2?
A factory reset can be a useful troubleshooting step for resolving various issues with your VR headset, but what happens when the reset itself doesn’t work as expected?
It can be incredibly frustrating when your attempt to restore the device to its original settings hits a snag.
In this article post, we’ll provide you with practical solutions to get past this hurdle.
How to Fix Oculus Quest 2 factory reset not working?
If you are facing an issue with resetting the Oculus Quest 2 then you should make sure that the device has sufficient charging and try resetting the headset using alternative methods.
Down below, we have discussed the solution in step-by-step detail.
1. Charge Your Headset
Ensure your headset is sufficiently charged. A low battery can sometimes hinder the reset process.
It’s recommended to have at least a 50% charge before attempting a factory reset.
2. Restart Your Headset
A simple restart can sometimes fix minor glitches that could be preventing the factory reset.
You can restart your headset by pressing the power button and selecting “Restart.”
If the device is unresponsive and you can’t access the menu, you can force a shutdown by holding down the power button for at least 10 seconds, then turn it back on.
This might clear the error and allow you to perform a factory reset as normal
3. Check for Hardware Issues
Sometimes, the problem might be with the physical buttons themselves. Ensure that the power and volume buttons are not stuck or damaged.
If they are, they may not register your presses correctly, which could prevent you from initiating the factory reset.
4. Factory Reset Using the Headset
If you’ve confirmed that there isn’t any hardware issue with your Oculus Quest 2, such as damaged buttons, you can proceed with a factory reset using the headset itself.
It’s important to use the correct technique to ensure the process works as intended.
Here are the right steps to reset using the headset:
- Turn off your Oculus Quest 2.
- Hold down the power and volume down buttons simultaneously until the boot screen loads on your headset.
- Use the volume buttons to navigate to the Factory Reset option and press the power button to select it.
5. Factory Reset Using the Meta Quest App
If you’ve tried resetting your Oculus Quest 2 using the buttons on the headset without success, your next step is to attempt the factory reset using the Meta Quest app on your smartphone.
To Factory Reset Using the Meta Quest App, follow these steps:
- Open the Meta Quest app on your phone.
- Tap on the Menu and then select Devices.
- Choose your headset and navigate to Advanced Settings.
- Select Factory Reset and confirm your choice.
6. Contact Meta Support
If none of the above steps work, it may be time to contact Meta support for assistance.
There may be a more complex issue at play that requires professional help.
