Are you having trouble trying to send a message to someone through the Visible network? You might not be able to send it and rather see an error message, “Unable to process your message, please try again later.”
In that case, it can be a very frustrating and exhausting experience as messages are an integral part of our day-to-day life which we use not only in our professional but also in our personal life. It is also quite possible that now that you have encountered this issue in Visible you have no idea what you can do to solve it.
But there is no need to worry as we are here to help you! Visible is one of the most popular phone services in the US but it can also have issues and errors that can completely ruin your entire day or even a week.
In this article, we will be showing you exactly how you can fix the issue of Visible being unable to process your message on your device and how you can fix it easily.
Why is Visible Unable To Process Your Message?
Visible might have trouble sending your message and will show you an error stating that Visible is unable to process your message at times.
This can happen both in a group chat or while texting a person. However, users have reported that only people using an Android phone have repeatedly gotten this error message while trying to text someone.
The reasons can range from an outdated phone OS to some issues on the side of Visible.
There can also be some kind of technical issue on your phone which can stop your device from sending messages through the Visible network properly, which in turn results in the error message.
Whatever the issue is, you can easily fix it by following our fixes section below.
How to Fix Visible Unable To Process Your Message?
To fix the error of Visible being unable to process your message, you can try to restart your phone, update your phone OS, do a factory reset or wait for some time.
Below we have discussed these fixes in detail.
1. Update Your Phone OS
Make sure that your phone’s OS is updated to the latest version. If you haven’t updated the OS for some time you should go to the Settings of your phone.
Now if you can find any updates option, make sure to install the update.
After you are done you can restart your phone and see whether you can use messages without getting any error.
2. Restart Your Phone
The next fix that you can try is to restart your phone and see whether now you can message from your device without getting the error message.
Doing power off and power on should solve any bug that is the cause of the error on your device.
3. Wait For Sometime
There is a chance that the issue is happening from the side of Visible and can not be fixed from your end. In that situation, the best option is to wait for some time and then try to open messages from your phone and sent messages to the person that you want.
It should get resolved within a few days if not hours as the technical team is probably working on it.
4. Do a Factory Reset
As an alternative fix, you can also try to do a factory reset of your phone and the se whether that solves the issue. Before you attempt a factory Reset make sure to backup all your data from your phone.
After you have backed up your data you can follow the guidebook provided by the manufacturer and do a reset for your phone.
Different phones have different ways of doing a factory reset, however, whatever the process is, it should be there in the guidebook.
5. Contact Visible Customer Support
In case you aren’t able to use a 5G connection on your phone even after trying all the fixes above then it is time for you to contact the Visible Support Team and talk to them about this issue. Their team of experts will be able to solve it for you.