When users try to book tickets on Ticketmaster and are in mid of booking the tickets, they might see the message “The Queue Has Been Temporarily Paused” on screen for long time.
Also you are not able to see the any status change on their number positioning in queue.
There are various reasons that Ticketmaster queue gets stuck and keep showing you the message “The Queue Has Been Temporarily Paused” on screen.
In this guide, we would like to explain in detail about reasons and ways to resolve the issue.
What is Ticketmaster Queue Temporarily Paused Error?
Ticketmaster Queue Temporarily Paused or “The Queue Has Been Temporarily Paused” is an error message that is shown when Ticketmaster Queue system is experiencing technical difficulties/glitch or when the ticketing system is experiencing high levels of traffic.
If you see the message Ticketmaster Queue Temporarily Paused or The Queue Has Been Temporarily Paused, it may mean that you need to wait before you can proceed with your ticket purchase.
The message also indicates that there is a backend technical issue with the ticketing system, and the queue has been paused until the issue is getting resolved from Ticketmaster technical team.
Why Ticketmaster Queue Temporarily Paused Error is Seen?
Below are the all possible reasons that Ticketmaster Queue may be temporarily paused:
- Technical Difficulties: Sometime Ticketmaster Queue system experiences technical issues that doesn’t allow it from functioning properly and the queue may be paused from backend until the issue is resolved.
- High Levels of Traffic: When for any specific event/concert, demand for tickets is high, the ticketing system may become overloaded with traffic. In order to manage this traffic and prevent the system from becoming overwhelmed, the queue may be temporarily paused.
- Maintenance: The Ticketmaster Queue system may need to be taken offline for maintenance or updates. In this case, the queue may be temporarily paused until the maintenance is completed by technical team in backend.
How to Fix Ticketmaster Queue Temporarily Paused Issue?
If you are experiencing the “Ticketmaster Queue Temporarily Paused” or “The Queue Has Been Temporarily Paused” error, try the below mentioned methods to fix:
Fix 1: Check Your Internet Connection
Make sure that your internet connection is stable and that you are not experiencing any connectivity issues.
Try to switch between Wi-Fi to mobile data or any another high speed available data.
Fix 2: Try a Different Device or Browser
If you are using a computer, try accessing the ticketing system using a different device or web browser. If you are using a mobile device, try using a different internet connection or Wi-Fi connection.
Fix 3: Contact Ticketmaster
If you have tried the above steps and are still experiencing the “Ticketmaster Queue Temporarily Paused” issue, you can contact to Ticketmaster directly for assistance.
They will be able to provide more information on issue and any steps that can be taken to resolve it.
Note that “Ticketmaster Queue Temporarily Paused or “The Queue Has Been Temporarily Paused” message may be displayed for a variety of reasons, including technical issues, high levels of traffic, and backend maintenance.
If the issue is related to high levels of traffic or maintenance, there may not be anything you can do to resolve it other than waiting for the issue to be resolved by Ticketmaster Technical team in backend.
In this case, it may be helpful to get more clear idea on Ticketmaster website or social media platforms such as Twitter for updates on the status of the issue.
Many more users would be sharing the status if they are also facing the same issue.
How Long Does the Ticketmaster Queue Take?
The length of time that Ticketmaster queue takes to get through the queue will depend on a number of factors, such as the demand for tickets, the capacity of the ticketing system, and the specific implementation of the queue.
When demand for tickets is high and the capacity of the ticketing system is limited, it may take longer to get through the queue.
On the other hand, if demand is low and the ticketing system has plenty of capacity, it may take less time to get through the queue.
If you are in the Ticketmaster Queue and want to know how long it is likely to take, you may want to try refreshing the page (pressing F5) to see if the circle in the picture is moving.
If the circle is not moving, it may indicate that there is any technical issue or that the ticketing system is experiencing high levels of traffic. In this case, you may need to wait longer to get through the queue.
Is the Ticketmaster Queue Random?
Based on the information mentioned on Ticketmaster website, it seems that the Ticketmaster Queue is not entirely random.
There is a temporary queue that is used to manage traffic and overcome the strain on the ticketing system when an event goes on sale.
This temporary queue is refreshed when the sale starts, and everyone in the temporary queue is assigned a place in the final queue.
Also it is not very clear from the information on official Ticketmaster website whether the order in which people are assigned places in the final queue is based on a randomization algorithm or some other criterion.
However, it seems that the final queue is not based on the order in which people entered the temporary queue.
Instead, it appears that the final queue is determined when the sale starts, and everyone in the temporary queue is assigned a place in the final queue at that time.
What is “The Queue Has Been Temporarily Paused” Error?
The Queue Has Been Temporarily Paused error is basically seen because of high demand traffic for tickets or due to any ongoing technical issue.
In both cases, there isn’t much you can do from your end except to wait till queue is resumed from backend itself or any other technical issue is fixed from backend due to which queue has been paused.