Are you frustrated by the “Headset Not Found” error when trying to connect your Meta Quest 3 to the Meta Quest app?
This issue can be a significant obstacle to enjoying your VR experience.
In this article, we will guide you through the process of fixing the “Headset Not Found” error on the Meta Quest app.
How to Fix Meta Quest 3 headset not found error on Meta Quest App?
To fix this issue, you should make sure that both devices are on the same Wi-Fi network and ensure that both the app and the headset are up to date.
Down below, we have discussed the solution in step-by-step detail.
1. Restart Your Devices
Sometimes a simple restart of both your mobile device and the Meta Quest 3 headset can resolve temporary connectivity issues.
To restart your Meta Quest 3, hold down the power button until the shutdown menu appears, then select ‘Restart.’
This process can refresh the system and eliminate any temporary glitches that might be causing the ‘headset not found’ error.
Similarly, restarting your mobile device can help reset the Bluetooth and WiFi connections, which may assist in successful pairing with the headset
2. Check Your Wi-Fi and Bluetooth Connections
Both your phone and Meta Quest 3 headset need to be connected to the same Wi-Fi network.
Additionally, Bluetooth needs to be enabled on your phone to facilitate the connection.
If either of these is not set up correctly, your devices may not be able to communicate with each other.
3. Update the Meta Quest App
One of the most common fixes for the “headset not found” error is to ensure your Meta Quest app is updated to the latest version.
An outdated app can lead to connection issues between your phone and the headset. You can update the app through your phone’s app store.
4. Clear Meta Quest App Cache
On your mobile device, go to the settings for the Meta Quest app and clear the cache and data.
This can help fix issues related to corrupted cache or data that might be preventing the app from recognizing your Meta Quest 3 headset.
Remember, clearing data will remove all data associated with the app, so you may need to log in again and reconfigure your settings after performing this action.
Here are the steps to Meta Quest App clear Cache and data on Android devices:
- Open Settings > Apps.
- Find and tap on the Meta Quest app.
- Tap on “Storage” or “Storage & cache.”
- Select “Clear cache” to remove temporary files.
- Optionally, you can tap on “Clear data” to delete all app data, including settings.
Here Are The Steps To Meta Quest App Clear Cache And Data On iOS Devices:
- Open Settings and go to the list of installed apps.
- Locate and tap on the Meta Quest app.
- Choose “Offload App” or “Delete App” to remove it.
- Visit the App Store and reinstall the Meta Quest app.
- Launch the app, log in, and the cache and data will be cleared during reinstallation.
5. Check for Headset Updates
If your headset is brand new, it may require an update straight out of the box. Connect your Meta Quest 3 to your PC and check for any firmware updates that may be available.
Here are the steps to check for and install updates on your Meta Quest 3 headset:
Using the Meta App:
- Open the Meta app on your smartphone while ensuring that your headset is powered on.
- Select your headset and navigate to “Headset Settings.”
- Open “Advanced Settings” and select “Software Update” to check for the current software version. If a new version is available, a button to download the update will appear.
Using the Headset:
- Press the Meta logo on the right side of your controller to bring up the menu.
- Navigate to “Settings” and select “System.”
- Scroll down to “Software Update” and check for available updates. If a new version is available, you can initiate the update from this menu.
6. Factory Reset Your Headset
As a last resort, if none of the above steps work, consider performing a factory reset on your Meta Quest 3. This will erase all data on the device and restore it to its original settings, which can often resolve persistent issues.
To factory reset your Meta Quest 3 headset, you need to follow the steps below:
- Open the Meta app on your smartphone and make sure your headset is powered on.
- Select your headset and scroll down to open “Headset Settings.”
- Open “Advanced Settings” and hit “Factory Reset.”
- Hit “Reset” again and your headset will reboot.
- Once it’s powered back up, connect to a new device and enter your Wi-Fi details on your headset.
7. Contact Meta Support
If you’ve tried all these steps and your Meta Quest 3 still isn’t being detected by the app, it may be time to seek further assistance.
The Meta Quest support page is a great resource for additional troubleshooting or to get in touch with customer service.
