Changing your number on Cricket Wireless is a simple process that can help you keep your account active and avoid unsolicited calls.
In this article, We will provide a complete guide on how to change your number on the Cricket Wireless network, including the requirements and steps you will need to take to complete the process of changing your number.
First thing, It is important to note that in order to change your number on Cricket Wireless, your account must be in active state.
If your account has been suspended due to any reason, You will need to pay any outstanding bills and reactivate the account before you can change your number.
Additionally, not all Cricket Wireless network numbers can be changed. For example, toll-free numbers and vanity numbers cannot be changed.
Steps to Validate before requesting to Change Cricket Wireless Number
Before changing your phone number, know the following:
- Your account must be in good standing and active.
- Vanity or toll-free numbers cannot be selected as your new number.
- A $15 fee will be applied for the number change, unless you are a new customer and transfer a number from another carrier at the time of activation.
Steps to Change Your Cricket Wireless Number
Step-by-Step guide on how to change your number registered with Cricket Wireless:
Step 1: Contact Cricket Wireless Customer Support
The first step in changing your number on Cricket Wireless is to contact the customer support team.
You can do this by calling the customer support hotline at 1-800-274-2538 or by using the chat option on the Cricket Wireless contact us page.
Step 2: Request to Change Your Cricket Wireless Number
Once you get in touch with a Cricket Wireless customer support representative, let them know that you would like to change your number.
Make sure to give them your current Cricket Wireless number so that they can verify your account.
Step 3: Verify Your Account Information
The Cricket Wireless customer support representative will ask for some information to verify that you are the owner of that account.
This may include the IMEI number of your device and the SIM card number for your current number.
You can find the IMEI number by going to Settings > General > About Phone and the SIM card number can be found on the back of your SIM card packaging.
Step 4: Pay Cricket Mobile Number Change Fee
Unfortunately, changing your number on Cricket Wireless does come with a fee. The cost of changing your Cricket Wireless number is $15.
As per Cricket Mobile official site, Mobile number change fee applies if you’re a current Cricket customer and you change your mobile number. (Does NOT apply to new customers who transfer a number from another carrier at the time of activation.)
Step 5: Wait for the process to complete
Once you have completed the above steps, it should take less than an hour for the number change process to be completed.
However, if it takes more than 2 hours, you can contact the Cricket Wireless customer support team to follow up on the process.
How Much Does it Cost to Change Your Phone Number With Cricket Wireless?
The cost to change your phone number on Cricket Wireless is $15.
This fee is generally required to be paid while you are requesting your Cricket Wireless number change and before the process starts.
It is important to note that, this cost may vary and is subject to change based on Cricket wireless’s current pricing policy and region.
We would recommend you double-check with their customer support to confirm the exact cost before you start the process of changing your phone number.
What Happens After You Change Your Cricket Wireless Number?
After you change your Cricket Wireless number, there are a few things you will need to do to ensure that you can continue to use your phone.
One of the most important things to do is to set up your voicemail again since you will lose access to your previous voicemails.
Additionally, you will need to update your contact information with any important contacts or services that have your old number.
This includes family and friends, your bank and other financial institutions, and any other important contacts or services that you want to continue to use.
You will also need to update your contact information on any online accounts, such as social media, email, and online shopping accounts.
Finally, It is a good idea to update any identification documents that have your old phone number on them, such as your driver’s license or passport, since associated mobile number details will no longer be accurate.