Are you excited about your upcoming event, only to find that your Ticketmaster ticket says “Order in Progress”?
It’s like getting a delivery package at your doorstep with a tracking status that hasn’t budged from “shipped.”
This article will guide you through what to do if you find yourself in this situation.
What to Do If I Got My Ticketmaster Ticket But It Says Order In Progress?
If you have received the ticket and it is in progress, then you should wait for some time and check your email for the ticket delivery confirmation.
Down below, we have discussed the solution in step-by-step detail.
1. Refresh the page
If you’ve received your Ticketmaster ticket but the order still shows as “In Progress,” the first step you should take is to refresh the page.
This simple action can often update the information and may change the status to reflect that the order has been completed. A quick refresh can resolve temporary display issues
2. Wait for sometime
In scenarios where your order status remains “In Progress” due to temporary unavailability or technical issues within Ticketmaster’s system, it’s advisable to exercise patience.
Rather than immediately reaching out to customer service, give it a little time as these glitches are usually resolved without any need for intervention.
3. Check Your Account Details
Log in to your Ticketmaster account and check the details of your order.
Even if you have received your tickets, there could be additional items or elements of your order that are still being processed.
Here are the steps to check your Ticketmaster account details:
- Log into your Ticketmaster account.
- Go to “Order History” to review your purchase details.
- If the order includes additional items, expect separate delivery within 4-6 weeks.
4. log out and log back into the account
If applicable, there’s another simple troubleshooting step you can take: logging out and logging back into your Ticketmaster account.
This can sometimes refresh your account information and update the status of your order.
5. Check Your Email
Ticketmaster will typically send updates regarding your order status via email, so you might find important information there.
Look for any emails from Ticketmaster that might explain the current status of your order or provide instructions on what to do next.
6. Contact Ticketmaster Service
If there’s any uncertainty or if the issue continues, contacting Ticketmaster’s customer service can provide clarity.
They can inform you about the specifics of your order status and advise you on any steps you may need to take.
