Xfinity Mobile Trade-In: Complete Guide

Are you thinking of getting a new device from Xfinity Mobile?

But you aren’t sure what to do with your old one as it might be in good condition.

In that case, why not use the Xfinity Mobile Trade-In service?

You can easily Trade-In your old device and get credits for it in your Xfinity account which you can use to buy the new device.

In this guide, we will be going through everything that you need to know about the Xfinity Mobile Trade-In process and the steps you can take to easily do it yourself.

What is Xfinity Mobile Trade-In?

Xfinity Mobile Trade-In is the program through which you can trade in your old device and get credits that you can use to buy a new device from Xfinity Mobile.

There are three ways through which you can do a device Trade-In in Xfinity Mobile.

Firstly, you can use Assurant to do the Trade-In by going through an inline evaluation.

The next thing that you can do is to visit an Xfinity Mobile Store and Trade-In the device from there.

And finally, you can call the Xfinity Moivile to Trade-In your device.

Requirements for Trade-In in Xfinity Mobile

There are certain requirements that need to be fulfilled before you can Trade-In the device in Xfinity Mobile.

Below, we have listed the requirements for your convenience.

• The device must be able to turn itself On and Off.
• The device must have all the parts and no missing parts should be there.
• There should not be any discolouration or water damage in the device.
• All the ports of the device must be in working order.
• There should not be any physical damage to the device.
• The device must have a value over $0.

What are the Devices that Can be Used for Trade-Ins?

Currently, you can only Trade-In your Smartphones in Xfinity Trade-In program. This means that you can’t Trade-In your smartwatches or other gadgets.

However, in later years, you might be able to Trade-In other devices.

Steps to Prepare the Xfinity Device For Trade-In

After you are done getting your device evaluated it is now time to prepare it for the Trade-In.

• First, back up all the data in your phone.
• Remove all the accessories.
• Delete all your personal information from your device.
• Go to the Settings of your device and do a Factory Reset.

How can you Check the Trade-In value for your Device in Xfinity Mobile?

You can easily check the Trade-In value for your device on the site of Xfinity Mobile. However, that is an approximate value only.

After you ship your device the Xfinity Mobile will perform a final evaluation and the credit that you receive will be based on that.

• Visit the Appraisal Page of the Xfinity Site.
• Click YES to the options applicable.
• Select Next to continue.
• Enter your IMEI number (You can dial *#06# to get the number).
• Now, Submit the number and wait till Xfinity Mobile sends you the email containing your Trade-In value.

Steps to Trade-In Device at Xfinity Mobile

After you are done evaluating the Trade-In value, you have to now Trade-In the device.

Method 1. Trade-In through Xfinity Store

You can just go to a Store of Xfionity and there you can request a Trade-In of your device.

The Store Personnel will ask for your Xfinity Mobile Account Details.

The attendant will also carry out a physical appraisal of your device and determine the Trade-In value.

If you agree to it then you can go through with the Trade-In and the credit will be sent to your account.

Method 2. Trade-In Through Assurant Platform

To Trade-In Through the Xfinity Assurant Platform, complete the evaluation process online for getting the trade-in vlaue for your device.

When you want to Trade-In though the Assurant Platform you will have to complete the entire process online.

After you have completed the online process of evaluation that we have listed above you will have to find the email that will be sent to you.

This email will have the Trde-In value as well as a shipping label.

Package your device and ship it to the address fibre in the shipping label.

After Assurant receive the package, they will do a final evaluation. After this, your account will be credited by them automatically.

Method 3. Trade-In Through Xfinity Customer Support

To Trade-In through the customer support of Xfinity Mobile, you will have to contact the Customer Support Personnel at 1-888-936-4968.

After this, the personnel will guide you on the steps that you will have to take to complete the evaluation process and the Trade-In.

How do You Get the Credit For Trade-In in Xfinity Mobile?

After your phone has gone through the final evaluation by the team of either Xfinity Mobile or Assurant and is accepted for the Trade-In, your Xfinity Mobile account will get credited automatically.