If you are using the Shaw Modem for internet connectivity at your home, then many times you have faced the issue that modem’s green light is flashing but you are not able to access the internet.
In this article, we’ll explain what a flashing green light on a Shaw modem indicates and provide some troubleshooting tips to help you resolve the issue.
What Does a Flashing Green Light on a Shaw Modem Mean?
A flashing green light on a Shaw modem indicates that the device is in the process of upstream registration and modem is searching for network connectivity.
This is when the modem sends information about itself and the services it is using to the Shaw network.
If the green light is flashing, it could mean that the modem is having trouble establishing a connection to the Shaw network.
How Can You Fix a Flashing Green Light on a Shaw Modem?
If you’re seeing a flashing green light on your Shaw modem and you can’t access the internet, here are some steps you can try to resolve the issue:
Check the Ethernet Cables into Modem
First, make sure that the Ethernet cables are properly plugged in to both the modem and your device. If the cables are loose or physically damaged, it would cause issues with the internet connection.
Check that the ethernet cable is properly connected to the four yellow inputs on the router and to the Shaw modem.
Release/Renew Modem IP
- Press the “Window Key” on your Device keyboard
- Type “CMD” and press “Enter” to access the Command Prompt
- Type “ipconfig/release” and press “Enter”
- Type “ipconfig/renew” and press “Enter”
Scan Network For Troubleshoot & Diagnostic
- Right click the “Network” icon on the Windows Taskbar Tray
- Select “Troubleshoot Network”
- Wait for the system to complete an automatic scan and see if any specific reason it is providing.
Restart the Shaw’s Modem
If the green light is flashing and you’re experiencing issues with your internet connection, you may want to try power cycling the modem.
To do this, unplug the power cord from the modem, wait a few seconds, and then plug it back in. This can often resolve connection issues.
Steps to Restart Shaw’s Modem:
- Press “Power button” in Shaw Modem
- Remove the power adapter by unplugging Cable
- Wait sometime, plug in modem again and Restart it.
Check for Signal Interference
If the green light is flashing and you’re experiencing issues with your WiFi connection, you may want to check for sources of interference.
This could include other electronic devices, such as cordless phones or microwaves, that are working on the same frequency as your modem.
To Fix this, try to keep your modem bit far from other electronic devices and restart the modem. Now try to access the internet again. It would help you to resolve the issue.
Technical Issue From ISP Side
There are chances that everything is fine on your end but issue is on ISP side itself, so wait for sometime till Technical issues are fixed by ISP.
You can try to check online if there is any recent outage or technical issue from ISP side itself by visiting the Twitter or Downdetector website.
Contact For Shaw Support
If the green light is still flashing after you’ve tried the above steps, or if you’re experiencing other issues with your Shaw modem, you can contact the Shaw’s customer care for further technical assistance.
You can call Shaw Support at 1-888-472-2222. The phone support is available 24/7.
You can chat with a Shaw representative through their website as well which is available from 6am to 10pm PST.
You can reach out to Shaw Support on their social media channels like Facebook and Twitter.
You can visit a Shaw retail store for in-person support. You can find the nearest retail store by visiting their website and using the store locator.
They should be able to help you fix out the reason and provide assistance on how to fix the issue.
A flashing green light on a Shaw modem can be a bit confusing, especially if you can’t access the internet.
However, it usually indicates that the device is in the process of upstream registration and may be having trouble connecting to the Shaw network.
By following the above mentioned T-Shoot steps, you should be able to resolve the internet issue and get your modem back up and running. If you still having internet access issue, contact Shaw support for further help.