How To Fix Playstation VR2 (PSVR2) Camera Not Working

The camera is a vital part of the PSVR2 as it enables the headset to track user movement. Through precise optical tracking, the camera allows players to look around freely in VR and interact naturally using the controllers.

This sophisticated inside-out tracking differentiates the PSVR2 experience from other VR systems.

However, no technology is perfect and issues can sometimes arise with the PSVR2 camera that disrupt gameplay.

In this article we will discuss some of the potential problems users may encounter with the virtual reality camera.

Why PlaystationVR2 (PSVR2)Camera Not Working

  1. Obstructions or Interference: Objects blocking the camera’s view or bright light sources can interfere with the camera’s ability to track the headset and controllers.
  2. Dirty or Smudged Lenses: If the camera lenses are dirty or smudged, it can hinder the camera’s tracking abilities. It’s important to keep the lenses clean.
  3. Improper Setup: Incorrect placement or angle of the camera can affect its tracking performance. The camera should be positioned at the right height and angle for optimal tracking.
  4. Software Issues: Sometimes, the problem might be with the software or firmware. Ensuring that your PS5 and PSVR2 are up to date with the latest system updates is crucial.
  5. Hardware Malfunction: In some cases, the camera or associated hardware may be faulty. This could be due to a manufacturing defect or damage to the camera.
  6. Connectivity Problems: Issues with the connection between the PSVR2 and the PS5, such as a loose cable, can cause the camera to not function correctly.
  7. System Recognition Errors: The PS5 may sometimes fail to recognize the PSVR2 headset is turned on, as indicated by the headset’s LED light being white, but the system still prompts to turn on the PSVR2.

How To Fix Playstation VR2 (PSVR2) Camera Not Working

1. Check the Basics

Before diving into more complex solutions, ensure that the basics are covered:

  • Make sure your PSVR2 Controllers and console are powered on.
  • Confirm that all three controllers are charged. If the battery is low, charge them using a USB-C cable.
  • During the charging process, the status indicator on your controller will “blink white” slowly. Once the charge is full, the status indicator will switch off,” along with the controller itself.
  • Check for any physical damage to the controllers or USB ports that might be causing connection issues.
Also Read:  How To Reset Meta Quest 3 Without Losing Games

2. Restart PS5 and Playstation VR2 Headset

Power down your PS5 and PSVR2 completely, then restart them to refresh the system and potentially clear any minor software issues.

  • Press the power button at the back of the headset to turn off.
  • Restart PS 5
    • Turn off” your PSVR2 Sense Controller and PlayStation console.
    • Unplug the power cable from the console and wait for a couple of minutes.
    • Reconnect the power cable and turn on both the console and the Headset.
    • Attempt to pair the Headset again.

3. Try A Different Game

If you suspect The VR2 Camera worked fine previously but for some reason it is not working currently. Then there might be an issue with the Game. Check the VR2 with different Game.

  • Press “PS button” from Your Controllers
  • Select the game Unders “Active” Section and press X
  • Move to the Left and Click “Close Game”
  • Go to Home, scroll down and Launch another game by selecting.

If the headset is working fine the issue is with the game.

4. Clean The Camera

Cleaning your headset will remove any debris that is stuck on the screen.

  • Clean the headset tracking cameras using a soft, dry cloth designed for lens cleaning.
  • Avoid using paper products like paper towels or tissues for cleaning unless they are made for lens cleaning.
  • Prevent water droplets or dirt from remaining on the lenses to avoid damage or reduced performance.
Also Read:  How To Fix PlayStation VR2 (PSVR2) Controller Charging Issues

5. Don’t face Bare Wall While Playing

When playing, ensure that you are facing your television. If the walls in your gaming area are plain and lack distinctive features, it might be difficult for the camera to track your movements effectively.

To enhance tracking, consider adding some visual elements to the walls, like posters or decals, which can provide reference points for the camera.

6. Turn ON the Headset after Loading the Game

Sometimes, the camera doesn’t work if it is not registered properly on the PS5.

  • Connect your PSVR2 to your PS5 but don’t immediately switch it on.
  • Start the Game you want to play,
  • A message prompting you to “Turn on your PlayStationVR2.”
  • Now Turn On Your headset, and it works fine.

7. Reset Camera Calibration

If you face any issues with the play area, you can reset it by tracking the camera calibration.

To reset the camera calibration, Follow the below steps:

1. Go to “Home” Screen

3. Click on “Setting Icons” at the top right corner of the screen

2. Scroll down and click on “Accessories

4. Power on your Headset and you will see “Playsatuon VR2”

5. Click On “Playsatuon VR2”

6. Move down and click on “Tracking Camera Calibration

7. Click on “X” button from your controller to reset it.

Now put your headset on, and pull the front lens cap to adjust the front panel of your headset to your comfort.

8. Resetting The Camera Lens

Resetting the camera lens helps you to position the lens to your comfort and eliminates any issue with positioning the camera.

  • Go to “Home” Screen
  • Click on “Setting Icons” at the top right corner of the screen
  • Scroll down and click on “Accessories
  • Power on your Headset and you will see “Playsatuon VR2” and click on it.
  • Click on “Adjust Lens Distance and VR Head position”
  • Click on “X” button from your controller to reset it.
  • Now put your headset on, and adjust the lenses by turning the tuner at the back side of the headset to your comfort.
  • Once done with the reset, restart both PS5 and controller.
Also Read:  How To Improve Apple Vision Pro Battery Life

9. Update The Controllers Software

Outdated firmware can cause connectivity issues. So update to the latest version to avoid unnecessary fixes.

To Update Firmware:

  • Navigate to the “Settings” menu on your PlayStation console.
  • Select “Devices” and then “System Software Update and Settings” > “Update Using Internet “
  • Click on “Update
  • Download and install any updates, then try pairing the controllers again.
  • Restart the Headset.

10. Contact Customer Support

If none of the above steps work, there may be a hardware issue:

  • Reach out to respective customer support for further assistance.
  • Provide them with details of the steps you’ve already taken to resolve the issue.
  • If necessary, arrange for the repair or replacement of your defective controllers.
  • You can also reach out to them via social media such as Instagram, and Facebook.