If you’ve unenrolled from Zelle and want to get back on board, or if your bank recently joined the Zelle network, re-enrollment is typically a straightforward process.
Below, we outline the steps you should take to re-enroll in Zelle through your bank’s mobile app or website, or via the standalone Zelle app.
1. Via Your Bank’s Mobile App or Website
Most banks that participate in the Zelle network incorporate the service into their own mobile apps or websites. If your bank offers this feature, here’s how you can re-enroll:
Step 1: Log In To Your Bank’s App or Website
Firstly, you’ll need to log in to your online banking account. Open your bank’s app on your mobile device, or go to your bank’s website and sign in.
Step 2: Locate the Zelle Service
Once logged in, find the Zelle service within the app or website. Often, it’s located under the “Transfer” or “Payments” sections.
Step 3: Enroll or Re-enroll in Zelle
You should find an option to enroll or re-enroll in Zelle. Click on it to proceed. You will typically be prompted to agree to terms and conditions.
Step 4: Verify Your Information
You’ll need to provide and verify your mobile number or email address that will be linked to your Zelle account. You’ll receive a verification code to confirm that it’s really you.
Step 5: Confirmation
Once you’ve successfully verified your information, you should be re-enrolled in Zelle. You can now start sending and receiving money again.
2. Via The Zelle Mobile App
If your bank doesn’t offer Zelle directly or you prefer to use the standalone Zelle app, you can follow these steps to re-enroll:
Step 1: Download or Open the Zelle App
You can download the Zelle app from the Google Play Store or Apple App Store. If you already have it on your device, simply open the app.
Step 2: Tap on “Get Started”
Once you open the app, tap on the “Get Started” button.
Step 3: Enter and Verify Your Phone Number or Email Address
You’ll be asked to enter the mobile number or email address you want to use with Zelle. Once entered, Zelle will send a verification code that you’ll need to enter in the app.
Step 4: Link Your Bank Account
Next, you’ll be asked to link your bank account. Search for your bank from the list of Zelle’s partner banks and enter your online banking username and password.
Step 5: Confirmation
After successfully linking your bank account, you’ll be re-enrolled with Zelle and can start sending and receiving money.
Remember, if you encounter any difficulties while re-enrolling, reach out to your bank’s customer service or Zelle’s customer support for assistance.
The re-enrollment process is typically user-friendly, designed to get you back to making convenient, secure transactions as quickly as possible.