How To Fix The Lycamobile App Not Working

Are you experiencing frustration with the Lycamobile app not working as expected?

Whether it’s crashing, displaying a blank screen, or simply failing to load, these issues can be exasperating. However, fear not!

In this comprehensive guide, we will explore various troubleshooting methods to help you resolve these issues and get your Lycamobile app back up and running smoothly.

How To Fix The Lycamobile App Not Working?

If your Lycamobile is not working, then you should check your internet connection, restart your device, verify server status, update the app, and clear the app cache and data.

Moreover, you may also try to check network settings, and contact its support team.

Below is a detailed explanation of all the above-mentioned fixes:

1. Check Internet Connection

Ensure that your device has a stable internet connection. Without a reliable connection, the Lycamobile app may not function properly.

Try switching off mobile data and switching to a Wi-Fi network instead. It is also needed that the Wi-Fi is placed nearly to the device. 

While experiencing a slow or no internet connection, it is suggested to reboot the Wi-Fi router.

It depends on the internet usage and how often it is needed to reboot our Wi-Fi router. These are the steps to follow in restarting the Wi-Fi router:

  • Simply switch off the router and unplug it from all the devices and power supply.
  • Wait for 3 minutes and then plug it in again.
  • Now wait for the signal to come back and connect to the internet through it.
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You can also check your internet speed by clicking here.

2. Restart Your Device

Sometimes, a simple restart can resolve app issues. Try restarting your smartphone or tablet to see if it resolves the problem.

  • Press and hold the power button on your device.
  • Wait for the power-off menu or options to appear on the screen.
  • Select the “Restart” option from the menu.
  • Wait for your device to power down and then restart automatically.

3. Verify Server Status

Check the server status of Lycamobile. Sometimes, app issues can be due to server downtime or maintenance.

Check the server status of the Lycamobile app by clicking here. In case of a server outage, you need to wait until the server gets back.

4. Update The App

Ensure that you have the latest version of the Lycamobile app installed on your device.

Go to the app store (Google Play Store for Android or the App Store for iOS) and check for any available updates for the Lycamobile app.

Updating to the latest version can often fix bugs and improve app performance.

5. Clear App Cache And Data

If the app continues to misbehave, try clearing the app’s cache and data. This process can resolve various app-related issues.

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On Android devices, go to Settings > Apps > Lycamobile > Storage, then select “Clear Cache” and “Clear Data.” On iOS devices, you can uninstall and reinstall the app to achieve a similar effect.

6. Check Network Settings

If you’re experiencing issues with data connectivity, ensure that your APN settings are correctly configured for Lycamobile.

To ensure that your APN settings are correctly configured for Lycamobile, you can follow these general steps:

Recommended Lycamobile APN Settings For iOS :

Recommended Lycamobile APN Settings For Android:

  1. Open the Settings app.
  2. Scroll down to and select “Connections” or “Network & Internet” depending on your device.
  3. Tap “Mobile Networks” then “Access Point Names.”
  4. If available, select Lycamobile. If not, tap the “+” or “Add” to create a new APN.
  5. Enter the following details:
  6. Save the APN settings by tapping the three dots or “More” in the top-right corner and selecting “Save.”
  7. Make sure your newly created or edited Lycamobile APN is selected.

After completing these steps, restart your Android device to apply the new settings and enable LTE/4G connectivity.

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7. Contact Lycamobile Support

If none of the above steps resolve the issue, don’t hesitate to reach out to lycamobile’s customer support for the UK by clicking here and for the US by clicking here.

They can provide personalized assistance and troubleshoot any specific issues you may be encountering with the app.