When your Meta Quest Elite Strap’s LED stays green after being disconnected from the charger and turned off, it can be puzzling. This LED behavior is not typical and could indicate a minor glitch or a need for a reset.
In this blog, we’ll look into the troubleshooting methods to fix this issue, ensuring your Elite Strap functions correctly.
From simple power cycle steps to more in-depth solutions, we’ll guide you through the process to get your VR experience back on track without the confusion of incorrect LED signals.
How to Fix “LED green when Meta Quest elite strap disconnected from the charger and turned off” issue?
If you see a green LED light while the Elite strap is disconnected from the charger, you should reset the Elite strap and check the USB-C cable.
Down below, we have discussed the solution in step-by-step detail.
1. Reset the Elite Strap
The first thing you can try is resetting the elite strap.
Resetting may resolve the issue of it continuing to indicate a charge when it is not actively charging.
Resetting should re-synchronize the battery status with the Meta Quest headset.
To Reset the Elite Strap, follow these steps:
- Hold down the power button on the elite strap for at least 15 seconds.
- Release the power button and wait for the LED to turn off.
- Turn the elite strap back on and see if the issue has been resolved.
2. Check the USB-C Cable
If resetting the elite strap didn’t work, the next thing to check is the USB-C cable.
Make sure that the cable is securely connected to both the elite strap and the charger.
If the cable is loose, try a different cable to see if that resolves the issue.
3. Update the firmware
Update the firmware on both the Meta Quest headset and the elite strap battery pack if a new update is available.
Sometimes firmware updates can resolve technical issues like this.
Here are the steps to update the firmware on the Meta Quest headset and elite strap battery pack:
- Ensure both the Meta Quest and elite strap battery pack are fully charged before starting the update process.
- On the Meta Quest, go to Settings > System and check for any available updates. Install any updates listed for the headset firmware.
- Once the headset update is complete, check the battery pack itself for any flashing update light or button. Consult the user manual for instructions on initiating a firmware update on the battery pack.
- Follow the on-screen instructions or manual to install any available updates to the elite strap battery pack firmware. The battery pack may need to be charged via USB during this update process.
- Reboot both the Meta Quest and battery pack once updates are fully installed
4. Contact Meta Support
If the error still persists issue, you may need to contact Meta support for further assistance.
They may be able to provide additional troubleshooting steps or arrange for a replacement if necessary.
