Are you a DoorDash Dasher who is experiencing issues with the Dasher Direct app? If so, you’re not alone.
Many Dashers have reported problems with the app not working properly, which can be frustrating when trying to complete deliveries and earn money.
Fortunately, there are several steps you can take to fix the issue and get back to dashing.
In this article, we will provide you with a detailed guide on how to troubleshoot the Dasher Direct app and fix any issues you may be experiencing.
How to Fix Dasher Direct App Not Working?
To resolve the issue of the ‘Dasher Direct app not working,’ you should restart the app and device, make sure that the app is up to date, try clearing the cache and data, and lastly, uninstall and reinstall the app.
Down below, we have discussed the solution in step-by-step detail.
1. Restart the Dasher Direct App
The first thing you should do when the Dasher Direct App is not working is to restart the app.
Sometimes, the app may be experiencing a temporary glitch or bug that can be resolved by simply restarting the app. To do this, close the app completely and reopen it.
2. Restart Your Device
Sometimes, restarting your device can help fix issues with the Dasher Direct App.
This is because restarting your device clears the device’s memory and stops any background processes that may be interfering with the app.
To restart your device, press and hold the power button until the “Power Off” option appears.
Tap on “Power Off” and wait for your device to shut down. Then, press and hold the power button again to turn it back on.
3. Check for App Updates
The first thing you should do when the Dasher Direct App is not working is to check if there are any updates available.
App updates often include bug fixes, performance improvements, and new features that can help resolve issues with the app.
Here are the steps to check for app updates for the Dasher Direct app on Android:
- Open the Google Play Store on your device.
- Tap on the search icon in the bottom right corner.
- Search for the “Dasher Direct” app.
- If you see an update button next to the app name, tap on it to update the app to the latest version.
4. Clear Dasher Direct App Cache and Data
If the Dasher Direct App is still not working after updating, the next step is to clear the app cache and data. This will remove all temporary files and data associated with the app.
Here are the steps to clear app cache and data for the Dasher Direct app on Android:
- Go to your device settings and select “Apps.”
- Find the Dasher Direct app and tap on it.
- Click on “Storage.”
- Tap on “Clear Data” to clear all app data, including login information and settings, or tap on “Clear Cache” to only clear temporary files.
Here Are The Steps To Clear App Cache And Data For The Dasher Direct App On iOS:
- Go to your device settings and select “General.”
- Tap on “iPhone Storage.”
- Find the Dasher Direct app and tap on it.
- Tap on “Offload App” to clear some app cache, including storage space, or tap on “Delete App” to delete the app and all corresponding app cache and data.
5. Uninstall and Reinstall the Dasher Direct App
If the above steps do not work, you may need to reinstall the Dasher Direct App.
Reinstalling the app can help fix any corrupted files or settings that may be causing the app to malfunction.
Here are the steps to uninstall and reinstall the Dasher Direct app on Android:
- Go to your device settings and select “Apps.”
- Find the Dasher Direct app and tap on it.
- Click on “Uninstall” to remove the app from your device.
- Open the Google Play Store on your device.
- Search for the “Dasher Direct” app.
- Tap on the install button to download and install the app again.
Here Are The Steps To Uninstall And Reinstall The Dasher Direct App On iOS:
- Find the Dasher Direct app on your device.
- Press and hold on the app icon until it starts to wiggle.
- Tap on the “X” in the top left corner of the app icon to delete the app from your device.
- Open the App Store on your device.
- Search for the “Dasher Direct” app.
- Tap on the install button to download and install the app again.
6. Contact DoorDash Support
If none of the above steps work, you may need to contact DoorDash support for further assistance.
They may be able to provide additional troubleshooting steps or escalate the issue to their technical team for a more in-depth investigation.
