Are you having trouble receiving verification codes from Chase? You’re not alone.
Many customers have reported issues with receiving text messages or emails containing verification codes from Chase.
This can be frustrating, especially when you need to access your account quickly.
In this guide, we will talk about the fixes that why Chase is not sending verification code. So stay with us and resolve your issue.
How To Fix Chase Not Sending Verification Code?
If Chase not sending a verification code, then you should validate your contact information, properly check your spam folder, or try to resend the verification code. Moreover, you may also contact the Chase customer support team.
Below we have discussed all the above-mentioned fixes in full detail:
1. Check Your Contact Information
The first step is to make sure that the contact information on your Chase account is up-to-date.
If you’ve recently changed your phone number or email address, you’ll need to update your account information to ensure that the verification code is sent to the correct contact information.
2. Check Your Spam Folder
If you’re not receiving verification codes from Chase, it’s possible that the messages are being filtered into your spam folder.
Check your spam folder to see if the verification code message is there. If it is, mark it as “not spam” to ensure that future messages are delivered to your inbox.
3. Resend the Verification Code
If you still haven’t received the verification code, you can try resending it. To do this, log in to your Chase account and navigate to the verification code page.
Click on the “Resend Code” button to have the verification code sent to your contact information again.
4. Contact Chase Customer Support
If none of the above steps work, you can contact Chase customer support for further assistance.
They may be able to help you troubleshoot the issue and ensure that you receive the verification code.
