Are you experiencing difficulties logging into your Fidelity Investments account?
Many Fidelity Investments users encounter login problems that can be frustrating and time-consuming.
In this article, we will discuss some common Fidelity Investments login problems and provide practical solutions to help you resolve them quickly and efficiently
Common Fidelity Investments Login Problems: How To Resolve
To resolve the login issue on Fidelity, you should make sure that the internet connection is stable and check if the server is undergoing maintenance.
Down below, we have discussed the solution in step-by-step detail.
1. Check Your Internet Connection
Make sure your internet connection is strong and working properly. Login issues may occur when your internet is weak.
Consider refreshing your connection or changing to a different network if available.
2. Check for Maintenance
Fidelity Investments may occasionally do go through website maintenance, causing temporary login issues.
Before assuming a problem with your account, check downdetector for maintenance.
3. Clear Your Browser Cache
Clearing browser cache often fixes login issues by deleting stored data causing conflicts.
The method to clear cache depends on the browser, but it’s usually found in settings or preferences menu.
Here are the steps to Clear Your Browser Cache on your browser:
For on Google Chrome:
- Click the three-dot menu.
- Select “More tools” and “Clear browsing data.”
- Choose “Cached images and files” and “Cookies and other site data.”
- Select time range, then click “Clear data.”
For Mozilla Firefox:
- Click the three-line menu.
- Select “Options” and “Privacy & Security.”
- In “Cookies and Site Data,” click “Clear Data.”
- Check “Cookies” and “Cached Web Content,” then click “Clear.”
On Safari:
- Click “Safari” and select “Preferences.”
- Go to “Privacy” tab, click “Manage Website Data.”
- In the popup, click “Remove All” and confirm.
For Microsoft Edge:
- Click the three-dot menu.
- Select “Settings” and “Privacy, search, and services.”
- Under “Clear browsing data,” click “Choose what to clear.”
- Check “Cookies and other site data” and “Cached images and files.”
- Click “Clear.”
4. Reset Your Password
Forgot password or suspect it’s causing login issues? Reset it easily.
Look for “Forgot Password” on the login page, then follow the steps to securely reset your password.
5. Try a Different Browser
Login issues may be browser-related; if one browser fails, try another.
Popular options are Chrome, Firefox, Safari, and Edge. This can help determine if the problem is browser-specific.
6. Contact Fidelity Investments Support
If the previous steps don’t work, contact Fidelity Investments support for help. Their customer service team can assist with login issues and other concerns.
Reach them at 1-800-343-3548 or via the “Contact Us” page on their website.
