Are you encountering issues with activating your Ubigi eSIM and feeling frustrated by the process? Don’t worry, you’re not alone.
Many users have faced similar challenges when trying to activate their eSIM for the first time or when reactivating it on their devices.
In this comprehensive guide, we’ll walk you through the steps to troubleshoot and fix the common problems associated with activating a Ubigi eSIM on both iPhone and Android devices.
How To Fix Ubigi Unable To Activate Esim?
If your Ubigi is unable to activate Esim, then you should check the location coverage and 3G and LTE activation, wait for some time, switch to flight mode, and restart your device.
You may also do a manual network search or check the roaming option, etc.
Below is a detailed explanation of all the above-mentioned fixes:
1. Ensure that your location is covered
It is important to ensure that your location is covered by Ubigi services. You can check the coverage on Ubigi’s website. To check their network coverage, follow these steps:
- Visit the Ubigi website to access their coverage map on their homepage. It will be labeled something like “Coverage Map” or “Network Coverage.”
- Enter your location or zoom in on the map to see if your area is covered by Ubigi services.
2. Wait For Some Time
It is normal for the eSIM to take a few minutes to connect when you first activate it. If you are having trouble connecting, wait a few minutes and try again.
3. Check that 3G and LTE are activated on your device
Make sure that 3G and LTE are activated on your device. To check these settings, follow these steps:
- Go to “Settings” on your device.
- Select “Cellular” or “Mobile Data” depending on your device.
- Make sure that 3G and LTE are both activated.
4. Switch the device to “Airplane Mode”, then try to activate “Cellular” again
Sometimes, switching your device to Airplane Mode and then back can help resolve connectivity issues. To do this, follow these steps:
- Go to “Settings” on your device.
- Select “Airplane Mode” and turn it on.
- Wait a few seconds, then turn Airplane Mode off again.
- Try to activate your eSIM again.
5. Restart your device
Restarting your device can help resolve connectivity issues. To do this, follow these steps:
- Hold down the power button on your device until the “Power Off” option appears.
- Select “Power Off” and wait for your device to shut down.
- Wait a few seconds, then hold down the power button again to turn your device back on.
- Try to activate your eSIM again.
6. Do a manual network search
Doing a manual network search can help you find available networks in your area. To do this, follow these steps:
- Go to “Settings” on your device.
- Select “Network & Internet” or “Connections” depending on your device.
- Select your Ubigi profile.
- Go to “Mobile Network” and touch “Search Networks”.
- The list of available networks will be displayed.
7. Check that the roaming option is activated in the Settings
If you are using Windows 10, Windows 11, or Android, make sure that the roaming option is activated in the settings. To do this, follow these steps:
- Go to “Settings” on your device.
- Select “Network & Internet” or “Connections” depending on your device.
- Select your Ubigi profile.
- Go to “Mobile Network” and make sure that “Data Roaming” is turned on.