Are you encountering the “Oculus Core Mobile Services keeps stopping” error on your device, disrupting your VR experience?
This nagging issue can prevent you from accessing the full functionality of your Oculus app, which is essential for managing your VR headset and browsing the Oculus Store.
The full error message reads: “Oculus Core Mobile Services keeps stopping“
In this article, we’ll address the common causes of this problem and provide you with effective troubleshooting steps to fix the Oculus.
How to Fix Oculus Core Mobile Services keeps stopping?
If you are facing an issue with the Oculus core mobile services constantly stopping you ensure that the software is updated, and try to free up some space.
Down below, we have discussed the solution in step-by-step detail.
1. Restart Your Device
The first and simplest step is to restart your Oculus Quest or Oculus Quest 2.
This can often clear up minor glitches that may be causing the service to stop.
To restart, simply turn off the device and turn it back on after a few seconds.
2. Check for Oculus Quest Software Updates
Outdated software can cause compatibility issues leading to service interruptions. Ensure that your Oculus device is running the latest software version.
Steps for Updating Meta Quest Headset Software:
- Put on your headset, and from the universal menu, select “Settings.”
- Navigate to the “About” section to see if there are any updates available.
- If an update is available, you should see the option to “Download” or “Update.”
3. Free Up Some Storage Space
Lack of storage space can also lead to performance issues.
If your device is running low on space, try deleting apps or media files that you no longer need. This can help improve the overall functionality of your device.
4. Clear Browsing Data in Oculus Browser
If you’re encountering issues specifically when using the Oculus Browser, clearing the browsing data can help.
This includes cookies, cached images, and files that may have become corrupted and could be causing the service to stop.
Steps to Clear Browsing Data in the Oculus Browser:
- Open the Oculus Browser in your headset.
- Select the three-dot menu icon at the top-right corner.
- Choose “Clear Browsing Data” from the dropdown menu.
- Select the types of data you want to clear (such as browsing history, cookies, cached images, and files).
- Confirm the action to clear the selected data.
5. Update the Voice Command App
If the issue is related to the Oculus Assistant Service, updating the Voice Command app can be a solution.
Make sure that the app is up to date with the latest version to ensure smooth functionality.
To update the Voice Command app on your Oculus device, follow these steps:
- Open the Oculus app on your smartphone.
- Tap ‘Devices‘ to connect to your Oculus headset.
- Find the Voice Command app in your list of installed apps or under the ‘Updates‘ tab if an update is available.
- Tap ‘Update‘ next to the Voice Command app to start the update process.
6. Disable Voice Commands
If you can’t find any updates for the Voice Command app or if updating doesn’t resolve your issues, you might consider disabling voice commands entirely.
Disabling voice commands can help prevent any related system issues and may also improve device performance if the feature is malfunctioning.
Remember, you can always re-enable voice commands later if you decide to use them again.
Here’s how you can disable voice commands on Oculus:
- Put on your Oculus headset.
- Select ‘Settings‘ from the universal menu.
- Go to ‘Device‘ and look for the Voice Commands settings.
- Toggle off the feature to disable it.
7. Perform a Factory Reset
If the above steps don’t resolve the issue, you may need to perform a factory reset.
This will erase all data on your device and return it to its original settings.
It’s a drastic step but can resolve deeper software issues. Before you do this, ensure you’ve backed up any important data.
To factory reset your Oculus Quest 2 using the headset, follow these steps:
- Turn off the headset by pressing and holding the power button for 10 seconds if a simple press doesn’t work.
- Press and hold the power and volume down buttons until the boot screen appears.
- Use the volume buttons to navigate to “Factory reset,” then press the power button to select it.
- Confirm the factory reset by highlighting “Yes” with the volume buttons and pressing the power button.
To reset using the Oculus app, follow these steps::
- Open the Oculus app on your smartphone.
- Go to “Devices,” select your headset, and tap “Advanced Settings.”
- Choose “Factory Reset” and follow the prompts.
8. Contact Oculus Support
If none of the above solutions work, it may be time to contact Oculus Support for further assistance.
They can provide more detailed troubleshooting steps or repair services if there’s a hardware issue.
