Are you getting the error when trying to change or save a profile picture on Instagram?
Instagram is a powerful social media platform that has garnered a massive following since its inception.
With its simple, yet compelling features like sharing photos and stories, Instagram has captured the hearts of millions.
But like any other application, it also has its share of hiccups.
One common problem that users often encounter is the “Error Missing Info”, and “error saving profile picture” or “error changing profile picture” prompts when trying to change their profile picture.
This error can be frustrating, but worry not; it’s not insurmountable.
This article will walk you through the potential causes of if you are getting errors while changing your profile picture on Instagram and guide you on how to fix them.
What Causes Instagram Error While Changing or Saving Profile Picture
The errors while changing profile picture on Instagram typically arise due to a number of potential factors:
- Internet Connection: A weak or unstable internet connection could interfere with the profile picture change process, leading to this error.
- Cache Issues: Instagram, like many apps, stores cache data on your device to improve its performance. However, a large cache can sometimes lead to errors.
- Account Issues: If your account has unresolved issues like violations of Instagram’s guidelines or policies, this can cause unexpected errors.
- Instagram Bugs: Sometimes, the problem might be from Instagram’s end, particularly if you haven’t updated the app in a while or if there’s a system-wide issue.
How to Fix Instagram Error While Changing or Saving Profile Picture
1. Check Your Internet Connection
This is the first and often the easiest step to troubleshoot any issues on Instagram. Ensure your internet connection is strong and stable.
If you’re using mobile data, it might be worth switching to a Wi-Fi network, as they tend to be more reliable.
2. Clear Your Instagram App Cache
For Android Users:
If you’re trying to change or save your profile picture and face an error, it might be due to cache data buildup.
To clear your cache, navigate to ‘Settings’ on your device, select ‘Apps’ or ‘Application Manager,’ find Instagram, tap on ‘Storage’ and press the ‘Clear Cache’ button.
For iPhone Users:
Since iOS doesn’t have a specific function to clear cache for individual apps, you’ll need to uninstall and then reinstall the Instagram app to achieve a similar effect.
3. Update Your Instagram App
When you’re attempting to change or save your profile picture and come across an error, it could be due to an outdated version of the Instagram app.
Check your device’s app store (Google Play Store for Android or App Store for iOS), search for Instagram, and if there’s an ‘Update’ button, tap on it.
4. Review Instagram’s Guidelines and Policies
Sometimes, if your account is in violation of Instagram’s rules, you might face issues while trying to make changes.
Open the Instagram app, tap on your profile, then on the menu icon (three lines), and go to ‘Settings & Privacy’ From here, tap ‘Help’ > ‘Help Center’ to review the community guidelines and terms of use.
5. Try Instagram’s Web Version
If the error still persists, try using Instagram’s web version. Open your browser, go to www.instagram.com, and log into your account.
Try changing your profile picture here to see if the error continues.
6. Contact Instagram Support
If none of the above solutions work, it might be time to contact Instagram Support.
To report your problem, go to your profile in the app, tap the menu icon, go to ‘Settings & Privacy’, and then tap ‘Help’ > ‘Report a Problem.’ Be as detailed as possible in your description of the issue.
