How To Fix Immersive Video Not Playing On Apple Vision Pro

Are you experiencing issues with playing immersive videos on your Apple Vision Pro?

It can be frustrating when the video only plays the sound without displaying the visuals.

In this guide, we will explore common reasons why immersive videos may not be playing on your Apple Vision Pro and provide step-by-step solutions to help you fix the issue. 

How To Fix Immersive Video Not Playing On Apple Vision Pro?

To fix the issue of immersive video not playing on Apple Vision Pro, you can to reboot Apple Vision Pro, check for Apple Vision Pro updates and immersive video compatibility. Moreover, you may also adjust immersion settings, and contact Apple support if nothing works.

Below is a detailed explanation of all the above-mentioned fixes:

1. Reboot Apple Vision Pro

According to a discussion on the Apple support forum, rebooting the Vision Pro has solved the issue for some users.

To reboot your Apple Vision Pro, you can follow these steps:

1. Restart Apple Vision Pro:
   • Press and hold the Digital Crown and the top button at the same time.
   • Keep holding until the Power button slider appears, then let go.
   • Look at the onscreen Power button to select it. Then hold your thumb and index finger together to pinch and drag the button to the right.
   • Wait until the screen turns completely dark, indicating that Apple Vision Pro has shut down. Then take off the device.
   • Press and hold the top button for three seconds to turn the Apple Vision Pro back on.
2. Force Restart Apple Vision Pro:
   • If the device is not responding, you can force restart it by pressing and holding the Digital Crown and the top button at the same time until the screen turns black, then let go.

2. Check for Apple Vision Pro Software Updates

Ensure that your Apple Vision Pro has the latest software updates installed. Sometimes, software updates can address compatibility issues and bug fixes that may be causing the problem.

To update your VisionOS, you can follow these steps:

1. Automatic Update:
   • Go to Settings > General > Software Update.
   • Turn on Automatic Updates.
   • Turn on Security Responses & System Files to automatically install security updates that might be available between complete VisionOS updates1.
2. Manual Update:
   • Go to Settings > General > Software Update.
   • The screen will show the currently installed version of VisionOS and whether an update is available.
   • If an update is available, tap Download and Install or Install Now.
   • Follow the on-screen instructions. During the update, ensure that your Vision Pro is connected to power and has a sufficient battery charge.

3. Check Immersive Video Compatibility

Ensure that the immersive video you are trying to play is compatible with Apple Vision Pro.

Apple Vision Pro supports Apple Immersive Video, which are 180-degree 8K recordings captured with Spatial Audio. If the video is not compatible, it may not play properly or at all.

You can navigate to the Apple TV app, tap on “Home” in the tab bar, and choose a title that says “Apple Immersive” to ensure that the content is supported.

4. Adjust Immersion Settings

If you are moving too quickly, the Apple Vision Pro may automatically clear your view and reduce immersion. Check and adjust the immersion settings as needed.

To adjust the immersion settings on your Apple Vision Pro, follow these steps:

1. Open Environments

In the Home View, tap Environments in the tab bar.

2. Choose an Environment

Tap an Environment (like White Sands or Yosemite), or tap an option like Summer Light or Winter Light to subtly change the look of the room.

3. Adjust Immersion

You can adjust the level of immersion for Environments by turning the Digital Crown. Depending on what you’re doing, you may need to look at (near the top of your view) while you turn the Digital Crown.

4. Quickly Switch Immersion

Double-click the Digital Crown to see your surroundings. To return to your experience, press the Digital Crown once.

5. Contact The Apple Support

If none of the above steps resolve the issue, it’s recommended to contact Apple Support for further assistance.

They can provide specific troubleshooting steps and help resolve the issue.