Are you having trouble trying to open Duolingo on your device? Maybe Duolingo is stuck on the loading screen or isn’t loading at all.
If that is the issue you have been facing then you are not the only one as other people from all over the world have faced this exact issue. But have no worries as we are here to help you!
Duolingo is an online learning platform where you can learn various languages for free. It also offers a paid plan that you can use for offline learning and a higher immersive experience.
However, being an online platform it can have issues and errors that might be problematic for you at times.
In this article we will be looking at the reasons why Duolingo is stuck in the loading screen and what you can do to fix it easily.
Why Is Duolingo Stuck on the Loading Screen or Not Loading?
There can be a few reasons why you are stuck on the loading screen of Duolingo whenever you are opening the app. These reasons can range from an unstable internet connection to cluttered cache files of Duolingo in your phone.
Below we have shared some of the important reasons why you aren’t able to use Duolingo and keep showing you the loading screen and yet not load on your device.
- The internet connection is poor.
- You have Airplane Mode enabled.
- There are too many cache files in your Duolingo app.
- Threads is going through some technical issues.
- The Duolingo Server is having an outage or going through scheduled maintenance.
- You have enabled VPN on your device.
- You have not updated Duolingo to the latest version.
How to Fix Duolingo Stuck on the Loading Screen or Not Loading?
1. Check the Internet Connection
The first thing that you need to do is to check the internet connection.
Duolingo needs a stable internet connection to work properly on your device so if you are unable to provide it then Duolingo might be stuck in the loading screen.
Make sure that your Wifi or phone data is turned on. Also, check and make sure that your Airplane mode is turned off. If you are in a Wifi connection then change it to a data connection.
If there is a connection issue in your Wifi then you can try to do a router reset.
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and now connect to the internet through it.
Check whether you can solve the connection issue. If you still get the issue then contact the local service provider to get the issue checked.
2. Check Duolingo Server Status
The next fix that you can try when you are seeing that Duolingo is not loading or is stuck on the loading page is to check the server status of Duolingo.
If the app itself is having a server issue such as an outage or going through scheduled maintenance then that might be one of the reasons why you are seeing loading issues in your Duolingo app.
When the server is down apps like Duolingo start to malfunction as it is an online-based platform. You can wait for some time and let the technical team fix the issue and then you can try to open it when you see that the server is functional again.
3. Restart Duolingo
Another fix that you can try is to restart the Duolingo App after doing a Force Stop. On your device, go to Settings >> Apps >> Duolingo >> Force Stop to stop Duolingo immediately.
The next step is to restart Duolingo on your phone and check to see if the app is fixed.
4. Log out and Login Again
The next fix that you need to try is the easiest one out there. You need to log out and log in to your Duolingo Account.
But this fix is only applicable if you can open the login screen of Duolingo and then stuck on the loading screen. If you are stuck on the loading screen even before the login screen pops up in your Duolingo app then please try the other fixes.
There might be a glitch or any bug in the Duolingo App due to which you aren’t able to load it on your device.
5. Update Duolingo to Latest version
You should also make sure that you are running the latest version of the Duolingo app on your device. Duolingo releases updates regularly to keep the app updated and smoothly running.
In case there is a bug in the app that is causing the issue then you will have to update it to the latest version which will solve the issue.
You can update the latest version by going to the App Store or Play Store from your device and then updating Duolingo from there.
6. Disable VPN
If you have VPN enabled in your device then make sure to disable it. VPNs are notorious for causing problems for a program.
It could be one of the reasons why your Duolingo is not functioning properly on your device. You can disable the VPN and then check whether now you can open Duolingo.
If it is not working then you can try to uninstall your VPN and then check. If you don’t want to uninstall VPN then you can contact your VPN provider and ask them to whitelist Duolingo.
7. Clear Duolingo App Cache
The next thing you can attempt is to delete the Duolingo app’s cache. You must do this because the cache folders contain junk and corrupted data, which may cause Duolingo to get stuck on the loading screen or not load at all.
Clear Cache for Android
- Go to Settings on your device.
- Open Apps.
- Select Manage Apps.
- Navigate to Duolingo and tap on it.
- Tap on Clear Data or Clear Cache.
Clear Cache for iPhone
- Go to iPhone settings.
- Go to General.
- Find Duolingo App and click on that.
- Tap on the Offload App button.
- Again Reinstall the Duolingo app.
8. Uninstall and Reinstall Duolingo
As an alternative fix, you can also uninstall Duolingo from your phone and reinstall it again after restarting your phone.
If there is any bug due to which Duolingo is having issues in your phone then uninstalling it and reinstalling after doing a restart of your device might be able to fix the issue.
To uninstall Duolingo you will have to long oppress the app and then select the option Uninstall from the menu.
9. Use the Website of Duolingo
When you are seeing that Duolingo is stuck on the loading screen for your Duolingo App then you can use the website of Duolingo for the time being.
You can try to open the app again later after the maintenance team fixes the technical issue.
10. Contact Duolingo Suport Team
If you are still unable to resolve the issue on Duolingo after attempting all of the solutions described above, it is recommended that you contact the Duolingo Support Team.
Their professional team will be able to assist you in resolving the issue. You can also explain why the problem is occurring and all of the solutions you’ve attempted.
Why Is Duolingo Stuck on Ad?
If your Duolingo is stuck on the ad then there can be a technical issue or server problem. You can close the app and open it after some time to see if that fixes the issue.
If the issue still happens after a few times of opening the Duolingo app then you can subscribe to the paid version of the Duolingo app which is called Duolingo Super, as that version does not have any ads.
Why Is Duolingo Stuck on the Same Lesson?
Duolingo might be stuck on the same lesson if there are no lessons after that. In case you have finished all your lessons then you might get stuck on the last lesson.
Check and see whether there are any other lessons available for that language that you haven’t finished. Also, there can be some technical issues due to which Duolingo is stuck on a lesson.
You can wait for some time and reopen the app again to see if that fixed the issue. If it doesn’t then please try the fixes given above in this article.
Why Is the Duolingo English Test Stuck on the Loading Screen?
There could be a network connection issue or a server down problem due to which your English test suddenly got stuck in Duolingo.
You can turn your wifi and turn it off and then turn it on again to see if that helps. You can also shift to the data connection. In case you find that your network is perfectly functional then this might be due to a server issue on Duolingo’s side.
There is nothing you can do in that case except wait and let the technical team fix the issue.