You can change your Boost Mobile phone number if you are planning to relocate to a new area, are tired of getting spam calls, or want a personal number.
Whatever your reasons are, Boost Mobile makes it easy to change your phone number.
Boost Mobile is a wireless MVNO (Mobile Virtual Network Operator) that operates on Dish Wireless, AT&T, and T-mobile networks to provide wireless service which gives it coverage to most of the U.S. regions.
With the Boost Mobile website and app, you can easily track, control and manage all your account-related activities in one place.
So, if you are wondering how can you change your Boost Mobile phone number then read on.
This article will discuss how to change the Boost mobile phone number and what to do if the phone number change is not working.
What Are The Reasons To Change Boost Mobile Phone Number?
If you are planning to change your Boost Mobile phone number then there can be multiple reasons which include relocating to a new area, getting too many spam calls, wanting to keep personal and business contacts separate or changing numbers for security reasons.
Below are the detailed reasons for changing Boost Mobile phone number:
1. Relocation
If you are moving to a new area or city then you can change the phone number to get the best service in that area and to also manage your costs.
The cost of plans and taxes may be lower in your new area so check the rates and network coverage properly before changing your phone number.
2. Spam Calls
Another reason to change the Boost Mobile phone number is that you are receiving too many unwanted calls and are tired of it. Changing the phone number will give you a fresh start and your new number will also not receive any spam calls.
3. Keep Personal And Business Contacts Separate
Whether you just started your business or got a number from your previous company, you may want to maintain the contacts separately and getting a new number makes sense.
When your business grows you also start maintaining contacts in a different number to easily manage personal and business contacts.
4. Security Reasons
You may keep your number private and only share it with your family and close friends to avoid getting any unwanted calls for security reasons. You can change your phone number and then share it with selected people to keep your number private.
How To Change Boost Mobile Phone Number?
You can change your Boost mobile phone number online using the Boost Mobile website or app and by contacting customer care.
Requesting a phone number change takes a few minutes but processing it can take up to 24 hours.
You can change your Boost Mobile phone number once every 24 hours. If you want to change the number in under 24 hours again then you need to visit the Boost Mobile store or call 611 and also pay a $15 fee to change the number.
1. Boost Mobile Website
You can change your phone number using the Boost Mobile website which is a very convenient option.
Follow the steps mentioned below to change your Boost Mobile phone number using the website:
- Open the Boost Mobile website.
- Log in to your account using the phone number and PIN.
- Navigate to the “My Device” section. Click on “Change phone number” next to the device for which you want to change the phone number.
- Next, enter the 3-digit area code which will also be the first three digits of your new number.
- A prompt will appear to inform you that once you request a new number you will not be able to change it back to your old phone number. Confirm the message to proceed.
- After confirmation, you will see your new phone number on the screen. But the process may take a few hours.
2. Boost Mobile App
Another simple way to change your Boost Mobile phone number is by using the app.
Follow the steps mentioned below to change your Boost Mobile phone number using the app:
- Open the Boost One app on your phone.
- If you have not logged in, then log in to your account using the phone number and PIN.
- Tap on “Account” at the bottom of the screen.
- You may be asked to enter the PIN again for security reasons.
- Navigate to the option of “Change phone number” on your account page.
- Next, enter the 3-digit area code which will also be the first three digits of your new number.
- A prompt will appear to inform you that once you request a new number you will not be able to change it back to your old phone number. Confirm the message to proceed.
- After confirmation, you will see your new phone number on the screen. But the process may take a few hours.
3. Contact Boost Mobile Customer Care
You can also change your Boost Mobile phone number by contacting their customer care and speaking to the representative to assist you with the phone number change.
To contact Boost Mobile customer care, call 611 from your Boost Mobile phone or dial 1-888-BOOST-4U (1-888-266-7848).
After connecting with a representative, tell them that you want to request a new number and the reason for the change.
The Boost Mobile representative will confirm your identity first by asking for your account information which may include sharing your PIN. So keep the information handy.
After confirming your identity and ensuring you are an account owner you will be asked to select the new number.
You can select your new phone number from the available options or tell them the specific number you have in mind.
They will check the number for its availability before assigning it to you and processing your request.
After the new phone number is finalized, the representative will confirm your request and proceed to process the new number.
It may take a few minutes to process the request. After processing your request for a new number, you can restart your phone to start using the new number.
What To Do If Boost Mobile Phone Number Change Is Not Working?
If you are not able to change your Boost Mobile phone number then it is due to an inactive account and temporary issues with your phone.
To fix the Boost Mobile phone number change not working, you can ensure that your account is active, reboot your phone and update the operating system. Also, if the phone number change is not working on your phone then switch to the Boost Mobile website.
1. Ensure Your Account Is Active
You must remain in good standing with Boost Mobile and ensure that your account is active and bills are paid.
If there is any discrepancy in your account or there are overdue bills that are not paid regularly then you may not be able to change your phone number.
You can check your account settings and if the bills are paid by logging in to your account.
To log in to your Boost Mobile Account, follow the steps mentioned below:
- Open the Boost Mobile website.
- Log in to your account by entering login credentials which are your phone number and pin.
- After you log in, navigate to “Account Settings”.
- Ensure that you have enabled “Auto-pay” which will keep your Boost Mobile service active and your bills will be paid on time.
2. Restart Your Phone
If your Boost Mobile Account is active then the problem can be with your phone. In such a case, reboot the phone by restarting it.
When you reboot the phone it allows the phone to resolve any trouble with the network and clears background apps and memory problems. It will also improve the performance of your phone.
To restart the iPhone, follow the steps mentioned below:
- Press and hold the volume up or down button along with the Sleep/Wake button on the side.
- “Slide power off” will appear on the screen. Slide the bar to turn off the phone.
- Wait for 30 seconds to let the screen go blank.
- Restart your phone by pressing the Sleep/Wake button on the side till the Apple logo appears on the screen.
To restart Android, follow the steps mentioned below:
- Press the power button on your phone.
- When the menu appears, tap on “Power off”.
- Wait for the phone to switch off completely.
- Press the power button again to start your phone till the screen is lit.
Also, ensure that you are using the latest version of the software on your phone otherwise, it will not be compatible with the latest version of the Boost Mobile app.
The updates will also resolve any temporary glitches related to the service provider.
To update the Operating System of your device:
- Go to “Settings” on your device.
- Check for Software Update (iOS Users) and System Update (Android Users).
- If an update is available then tap on “Download” and “Install”.
3. Contact Boost Mobile Support
If the problem persists then you can contact Boost Mobile support to assist you with changing your phone number. You can chat with them or call 833-50-BOOST (833-502-6678) from 4 a.m.–8 p.m. PT Monday to Friday or 4 a.m.–7 p.m. PT Saturday to Sunday.
