Experiencing a Starlink router that refuses to power on can be a major roadblock in staying connected to the Starlink satellite internet service.
However, with the right troubleshooting techniques, resolving this issue is within reach.
In this comprehensive guide, we will explore the steps to diagnose and rectify a non-responsive Starlink router.
How to Fix Starlink router not powering on?
If you are facing an issue with turning on the Starlink router, then you should check your power connection, try unplugging and replugging the router cable, and lastly, factory reset the router.
Down below, we have discussed the solution in step-by-step detail.
1. Check Power Connection
First and foremost, it’s important to ensure that the power connection to the Starlink router is secure and functioning properly.
If the router is not powering on, it’s advisable to check if the power cable is firmly plugged into the outlet and the router itself.
Sometimes, a loose connection can cause the router to appear non-functional.
2. Power Cycle the Router
Performing a power cycle can often resolve minor technical glitches.
To power cycle the Starlink router, follow these steps:
- Unplug the power cable from the router.
- Wait for at least 60 seconds to ensure that the router completely powers down.
- Plug the power cable back into the router.
3. Reset The Circuit Breaker
If the router is still not powering on, it’s worth checking the circuit breaker in the electrical panel.
Resetting the circuit breaker associated with the power outlet used by the router can potentially resolve power-related issues.
To reset a circuit breaker, follow these steps:
- Locate the electrical panel or breaker box in your home or building.
- Identify the circuit breaker that corresponds to the area or device that has lost power.
- If the breaker is in the middle position, switch it to the “off” position first.
- Then, firmly push the breaker switch to the “off” position and then back to the “on” position.
- If the breaker continues to trip or won’t reset, it’s important to consult with a qualified electrician to address any underlying electrical issues.
4. Perform a Factory Reset
In some cases, performing a factory reset on the Starlink router can help address persistent power issues.
However, it’s important to note that a factory reset will erase any custom settings and configurations.
To perform a factory reset on the Starlink router, you can follow the steps below based on the search results:
Steps to Factory reset For Gen 1 Starlink Router:
- Flip the router over to view the bottom side.
- Using a paper clip or small screwdriver, press the reset button.
Steps to Factory reset For Gen 2 Starlink Router:
- Power cycle the router (unplug the router from power and then plug it back in) six times in a row. The router will take a few minutes to reboot and will require you to reconnect and set a new Network ID and Password.
5. Contact Starlink Support
If none of the aforementioned steps resolve the issue and the router still does not power on, it may be necessary to contact Starlink customer support for further assistance.